Engineering Specialist - Veeva

Talent Software Services, Inc.

Cincinnati, OH

Apply

JOB DETAILS

SALARY

$55–$60 Per Hour

SKILLS

Administrative Skills, Analysis Skills, Application Programming Interface (API), Change Control, Communication Skills, Computer Science, Computer Systems, Continuous Improvement, Corrective Action, Cross-Functional, Data Management, Data Migration, Data Quality, Document Management, Drug Manufacturing, High Availability, Identify Issues, International Operations, Knowledge Base, Knowledge Transfer, Maintenance Services, Manufacturing, Manufacturing Execution Systems (MES), Manufacturing Operations, Manufacturing Systems, Multitasking, Operational Support, Performance Tuning/Optimization, Problem Solving Skills, Process Improvement, REST (Representational State Transfer), Regulatory Compliance, Release Management/Engineering, Requirements Management, Root Cause Analysis, SOAP (Simple Object Access Protocol), Service Level Agreement (SLA), Software Administration, Software Engineering, Standard Operating Procedures (SOP), System Validation, Technical Support, Testing, Training/Teaching, User Documentation, User Interface/Experience (UI/UX), Work From Home

LOCATION

Cincinnati, OH

POSTED

3 days ago

Possible 3 Month CTH
Role name: Engineering Specialist - Veeva
Work Location: Cincinnati, OH preferred / Remote work in North America
Start date: Immediate availability.
Background check MANDATORY

Role Overview:
Job Summary
We are looking for an experienced Veeva Application Support Engineer to manage and support Veeva platform applications (Quality, RIM, Clinical, Vault, etc.) deployed across multiple global manufacturing plants and business units.
This role will ensure high system availability, regulatory compliance, and seamless user experience, while driving continuous improvement and supporting global operations.

Key Responsibilities:
Application Support & Operations
" Provide L2/L3 support for Veeva Applications across global sites (24x5 / follow-the-sun model as required)
" Troubleshoot and resolve incidents, service requests, and problem tickets within SLA timelines
" Perform root cause analysis (RCA) and drive preventive actions
" Monitor system health, performance, and data integrity

Platform Management (Veeva Vault / Suite)
Support core Veeva modules such as:
o Veeva Vault Quality (QMS, Deviations, CAPA, Change Control)
o Veeva Vault RIM / Regulatory
o Veeva Clinical / Safety (if applicable)
o Manage User access & security (roles, permissions)
o Manage Workflows and lifecycle configurations
o Manage Document and data management

Enhancements & Configuration
Configure and enhance:
o Workflows, forms, and business rules
o Object configurations and metadata
o Reports and dashboards
" Support release management (monthly Veeva releases) and impact assessments
" Validate changes through sandbox testing and promotion to production
Integration & Data Management

Support integrations with:
o ERP systems (SAP)
o MES / Manufacturing systems
o LIMS (LabVantage, etc.)
o External regulatory systems
" Handle API integrations, data migrations, and interface monitoring
" Ensure data consistency and integrity across systems
Compliance & Validation
Ensure compliance with:
o GxP, GMP, FDA regulations
o 21 CFR Part 11 / Annex 11

Support CSV (Computer System Validation) activities:
o IQ/OQ/PQ documentation
o Audit readiness and inspections

Maintain audit trails and documentation standards
Release & Change Management

Coordinate Veeva quarterly/monthly releases:
o Impact assessment
o Regression testing
o Deployment coordination
" Participate in CAB (Change Advisory Board) reviews
" Maintain change control documentation
Stakeholder & Vendor Management

Collaborate with:
o Global Quality, IT, and Manufacturing teams
o Site SMEs across 100+ plants
o External vendors (Veeva support)
" Drive business requirement gathering and solution design
" Provide user training and knowledge transfer
Continuous Improvement

Identify opportunities for:
o Process standardization across plants
o Workflow automation
o System performance optimization
" Develop and maintain KB articles, SOPs, and user guides
Mandatory skills:
Education
" Bachelor's degree in computer science, Engineering, or related field
Technical Skills

Hands-on experience with:
o Veeva Vault (Quality / Clinical / RIM)
Strong understanding of:
o Cloud-based SaaS platforms
o Configuration (workflows, objects, lifecycles)

Experience with:
o API integrations (REST/SOAP)
o Data migration and validation
o Reporting tools
Functional Knowledge

Strong understanding of:
o Pharma Quality processes (Deviation, CAPA, Change Control)
o Regulatory requirements
o Manufacturing plant operations
________________________________________
Experience Required
" 5+ years of experience in:
o Veeva application support / administration
o Pharma / Manufacturing domain
" Experience supporting large-scale global deployments (50+ sites) preferred

Soft Skills
" Strong problem-solving and analytical skills
" Ability to work in global, cross-functional teams
" Excellent communication and stakeholder management
" Ability to handle multiple priorities in a fast-paced environment
________________________________________
Nice-to-Have
" Experience with:
o LabVantage mo

About the Company

Talent Software Services, Inc.

Resume Resources

Free Resume Templates Free Resume Builder