Engineering Support Supervisor

City of Tacoma WA

Tacoma, WA

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JOB DETAILS

SALARY

$132,995.20–$161,657.60 Per Year

SKILLS

Asset Management, AutoCAD, Backlog Prioritization, Budget Management, Coaching, Communication Skills, Construction, Contract Management, Customer Service Management, Data Management, Data Mapping, Data Quality, Dental Insurance, Electrical Power Systems, Electrical Utility, Electricity, Establish Priorities, Financial Management, Geographic Information Systems (GIS), Interviewing Skills, Leadership, Needs Assessment, Negotiation Skills, Operational Support, Operations Management, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Power Outages, Power Transmission, Process Improvement, Project/Program Management, Resource Management, Schedule Development, Spatial Data, Standard Operating Procedures (SOP), Stewardship, Team Lead/Manager, Time Management, Vision Plan

LOCATION

Tacoma, WA

POSTED

1 day ago

? Engineering Support Supervisor Salary $132,995.20 - $161,657.60 Annually Location Tacoma, WA Job Type Non-Classified Job Number 2047-26 Department Power Division Power - T&D Opening Date 06/01/2026 Closing Date 6/15/2026 4:00 PM Pacific + Description + Benefits + Questions Position Description Tacoma Power's Transmission & Distribution (T&D) section is looking for an Engineering Support Supervisor to provide leadership within the Engineering Products and Services team. This position directs, supervises, and evaluates the day-to day activities of personnel responsible for prioritizing improvements to the GIS product; managing the backlog of GIS data, mapping, and drawing updates from work orders and other sources, including service points, pole attachments, and connection objects for advancement to the Outage Management System; responding to PDRs related to GIS data and/or mapping products; and generating specialty mapping products and GIS data queries. The staff supervised provide critical support to operations, asset management, joint use permitting, and engineering personnel, and the data and products owned and managed by the supervised work group are essential to the safe, reliable and affordable construction, maintenance, and operation of Tacoma Power's electric utility transmission and distribution system. Responsibilities Include: Supervision & Leadership + Lead, direct, and evaluate engineering technicians and analysts responsible for maintaining and improving GIS data, maps, and drawings. + Facilitate staff meetings and participate as part of the T&D Engineering leadership team. + Serve as GIS Data Owner and act as a sponsor on GIS and AutoCAD standards committees. + Oversee contractors and augmented resources; support contractor selection and manage contracts as needed. GIS Data Quality, Service Levels & Process Improvements + Manage backlog of GIS data updates from work orders, service points, pole attachments, and other sources. + Negotiate and define service levels for data accuracy and timeliness; deploy appropriate tools and processes to meet expectations. + Develop and refine SOPs, performance metrics, and workflows related to GIS data management and drawing production. + Identify customer needs (e.g., Asset Management, Line Operations, Locators) and manage expectations through clear communication. Personnel Management + Communicate performance expectations and provide coaching, feedback, and growth opportunities to staff. + Form hiring panels, conduct interviews, recommend hiring decisions, and onboard new staff. + Conduct probationary reviews and ongoing one-on-one meetings. Workload & Resource Management + Coordinate staffing, cross-training, and resource allocation within Engineering Products & Services to meet business priorities. + Assign projects and general areas of responsibility to engineering technicians and analysts. + Review and approve staff leave requests and telework agreements and manage scheduling. Financial Stewardship + Advise on cost center Operations & Maintenance budget development and propose detailed cost-element recommendations. + Monitor budget performance and prepare spending projections. + Review and approve overtime, time entry, and travel expenses within authority; recommend travel authorizations. + Approve purchases within delegated authority. Qualifications Minimum Education* Bachelor's degree in GIS, engineering, planning or directly related field Minimum Experience 5 years of directly related experience in providing support functions to engineers including 1 year prior at senior, lead and/or supervisory level *Relevant education and experience may substitute for one another on a year-for-year basis Selection Process & Supplemental Information Apply All interested individuals must apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Appointment is subject to references and passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 483. A Commitment to Equity & Diversity At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all. If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table. Compensation & Benefits Pay Details: Annual Salary $132,995.20 - $161,657.60 Employee Benefits | City of Tacoma (https://tacoma.gov/government/departments/human-resources/employee-benefits/) Get Assistance For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement. For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes. Communication with the City of Tacoma We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. 01 Do you have a bachelor's degree in GIS, engineering, planning or directly related field? *Relevant education and experience may substitute for one another on a year-for-year basis + Yes + No 02 Do you have 5 years of directly related experience in providing support functions to engineers including 1 year prior at senior, lead and/or supervisory level? *Relevant education and experience may substitute for one another on a year-for-year basis + Yes + No 03 Please summarize your experience with electric power systems and the electric utility industry. 04 Please summarize your experience with GIS and mapping. 05 Please summarize your experience with Esri (or similar platforms or applications), SAP (or similar software systems), and CAD. 06 One of the City's Principles that guides us is Equity. Describe what equity means to you and describe any experience you have working with diverse groups of people. 07 Please tell us how you learned about this job opening. + Job Interest Card notification + Professional organization + Military organization + City of Tacoma employee + Online job board posting + Word of mouth + LinkedIn + Indeed + Facebook + Instagram + Careers in Government + Government Jobs + Outreach Event + National Diversity Network + African American Job Network + Asian Job Network + Disability Job Network + Latino Job Network + Retirement Job Network + LGBT Job Network + Veteran Job Network + Other 08 Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings. Required Question Employer City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.tacoma.gov Apply Please verify your email address Verify Email

About the Company

City of Tacoma WA

INDUSTRY

Other/Not Classified

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