Engineering Team Lead - Digital Sales & Onboarding

This role is four days onsite at our Seneca One Buffalo, NY location, with the flexibility to work from home one day per week

Overview:

The Engineering Team Lead for M&T Bank's Digital Sales & Onboarding (DSO) Platform manages a team of 8-9 software engineers responsible for the digital journeys customers use to open bank accounts, open credit cards, and apply for loans. This role blends people leadership, technical ownership, and platform modernization, ensuring the team delivers scalable, resilient, and high‑quality digital experiences. The Team Lead provides day‑to‑day direction for engineering activities, oversees application development and support, manages client and stakeholder expectations, and ensures alignment with enterprise engineering standards. The role also includes oversight of contractor teams supporting business‑funded initiatives, ensuring consistency in architecture, code quality, and delivery practices. This position is designed to drive strong team health, clear technical direction, and effective execution while minimizing fragmentation across teams.

Primary Responsibilities:

Leadership & Team Management

• Lead, mentor, and develop a team of software engineers ranging from early‑career to senior levels, fostering a culture of growth, accountability, and engineering excellence.
• Provide coaching, performance management, staffing planning, and career development for direct reports.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Build rapport across teams and maintain strong communication and cooperation within the organization.

Governance, Risk & Controls

• Ensure adherence to all department and technology standards, procedures, and documentation requirements.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls.
• Implement and maintain internal controls to mitigate risk; escalate issues as appropriate.
• Ensure timely implementation of internal/external audit points and regulatory requirements.

Delivery & Execution

• Oversee application development, testing support, infrastructure coordination, and project management activities.
• Manage the project queue for the DSO Platform, ensuring timely completion of schedules and alignment with business priorities.
• Provide technical oversight for contractor teams, ensuring adherence to engineering standards and architectural direction.
• Act as the connective layer between teams-driving consistency, reducing rework, and ensuring smooth transitions of work.

Technical Strategy & Platform Ownership

• Define and execute the technical roadmap for the DSO Platform with a focus on modernization, scalability, and resilience. Drive major engineering initiatives, including: Migrating Angular and .NET applications to Azure, Adopting and operationalizing enterprise engineering standards, Improving vulnerability management and platform stability, and Enabling feature development through platform enhancements (e.g., data model evolution, third‑party integrations)
• Monitor industry technology trends and vendor solutions; recommend innovations that anticipate future business needs.

Education and Experience Required:

• A combined minimum of 9 years' higher education and/or work experience, including a minimum of 4 years' engineering and/or architecture experience and 3 years leadership experience
• Experience leading engineering teams and delivering complex technical initiatives.
• Strong understanding of the system development life cycle.
• Proficiency with project management tools and productivity applications.
• Excellent problem‑solving, analytical, communication, and decision‑making skills.
• Familiarity with application development platforms, cloud technologies, and modern engineering practices.
• Ability to encourage teamwork and serve as a role model for others.
• Understanding of technical, business, and operational impacts of projects.

Education and Experience Preferred:

• Bachelor's degree
• Minimum of 10 years' technology management or large program leadership experience
• Extensive application and product knowledge experience with skills, application(s) and functions of technology area led
• Subject Matter Expert understanding of applications supported with an advanced knowledge of interfacing/integrated applications
• Strong mentoring and leadership capabilities.
• Understanding of the Bank's application framework, business plan, and strategic objectives.
• Self‑motivated with the ability to motivate others.
• Familiarity with banking terminology and business processes.

#LI-JB3 #Hybrid

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $116,400.00 - $194,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America