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Engineering Technianic

TekWissen LLC

Aurora, CO

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JOB DETAILS
SALARY
$29.23–$29.23
SKILLS
Administrative Skills, Analysis Skills, Billing, Biology, Calibration, Chemistry, Communication Skills, Computer Hardware, Consumer Software, Customer Relations, Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, Documentation, Driver's License, Electricity, Electronics, Equipment Maintenance/Repair, Facilities and Maintenance, Hardware Installation, Information Technology & Information Systems, Internet/Online Service, Interpersonal Skills, Inventory Levels, Inventory Management, Laboratory Equipment, Laboratory Techniques, Lift/Move 100 Pounds, Lift/Move 50 Pounds, Maintenance - HVAC, Mathematics, Microsoft Product Family, Military, Organizational Development/Management, Physical Demands, Presentation/Verbal Skills, Preventative Maintenance, Radiology, Record Keeping, Refrigeration, Service Delivery, Software Upgrades, Systems Administration/Management, Team Player, Technical Support, Telecommunications Equipment, Test Equipment, Testing, Time Management, Training/Teaching, Willing to Travel, Workforce Management, Writing Skills
LOCATION
Aurora, CO
POSTED
6 days ago
Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.
Job Title: Engineering Technianic
Duration: 6 Months
Location: Aurora, CO, 80045
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
  • Delivers service and support to our customers which includes Preventive Maintenance of client and/or Multivendor Products.
  • This support will include troubleshooting and repair of minor issues related to maintenance requirements, post maintenance testing and calibration.
  • Represents the face of client to the customer and drives best-in-class customer service, responsiveness and professionalism in all customer interactions.
Duties and Responsibilities:
  • Provide scheduled preventative maintenance for contract customer
  • Drive toward zero service recalls
  • Complete assigned preventive maintenance calls at customer site within prescribed time frame and established performance standards
  • Demonstrate knowledge of and adherence to service agreement provisions to provide adequate billing information to the customer
  • Educate and promote the purchase of training, support, software, laboratory services products, consumables and field installed computer hardware/software upgrades
  • Maintain updated documentation around dispatch, inventory and service support functions of the job
  • Perform timely uploads and downloads of required data to ensure the integrity of service system(s)
  • Accountable for assigned company assets to include Tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc.
  • Manage appropriate levels of inventory to ensure adequate supply and records are maintained
  • Proactively develop technical and soft skills to maintain and enhance client value proposition to the customer
  • Display exceptional written and verbal communication skills and actively interface with peers and customers
  • Develop organization awareness of other functional groups and product lines to direct customers or others to appropriate resources
  • Seek higher level certification through participation in company sponsored training & development offerings
  • Complete all administrative tasks to include but not limited to time reporting, LMS trainings, etc..
  • Ability to travel by air, vehicle and/or other means of transportation as business requires
  • Must have a valid driver s license; While performing the duties of this job, the employee must safely operate a motor vehicle at all times
Basic Qualifications:
  • Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, Information Technology or related discipline including military experience.
Preferred Requirements:
  • Associate s degree
  • Experience in HVAC, refrigeration and facilities maintenance is a plus
  • Experience using Microsoft 365
  • Exposure to analytical equipment and/or lab environment
  • Knowledge of laboratory safety practices
  • Certification of company training on equipment
  • Strong interpersonal skills; team player with customer satisfaction focus
  • Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions
  • Ability to communicate clearly and effectively with peers, managers, customers and other technical support professionals is critical to successful performance in this role
  • The physical demands defined are representative of those that must be met by an employee to successfully perform the essential functions of this job: Regularly be required to walk, stand, sit and talk or hear; to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
  • Occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, and occasionally lift or move weights up to 100 pounds.
  • Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus this role requires
TekWissen Group is an equal opportunity employer supporting workforce diversity.

About the Company

T

TekWissen LLC

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
http://www.tekwissen.com/

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