DescriptionLooking for an opportunity to make an impact?At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.If this sounds like the kind of environment where you can thrive, keep reading!The Digital Modernization Sector brings together our digital transformation and IT programs, allowing us to better serve our customers through scale and repeatability.(Group Profile/Link to Group page) - Next Great Adventure Awaits.Job OverviewThis role requires the utilization of test equipment to perform network, video, and other telecommunications performance measurements to ensure services are meeting SLAs. This position provides implementation support for Change Requests (CRQ) and touch support for Enterprise and Center operations activities.May require working within the Center demarcation facility to terminate commercial carrier circuits and services.Will provide installation and maintenance support for Center WAN routers, switches, wireless access points, perimeter security equipment, video conferencing equipment (multipoint control units (MCU), encoders/decoders), and other telecommunications devices as required.Will require skills such as cable fabrication and basic soldering skills for specialized cables and connectors. Requires an understanding of documentation standards for rack and floor layouts for telecommunications equipment and how to estimate for size, weight, and power requirements within telecommunications racks.This role may serve as a supervisory or lead role for other Engineering Technicians.Specific DutiesProvide operational and technical field support to maintain service performance requirements at each Center and associated component facilities or as designated by the COR or designee.Provide heightened operational and technical field support during NASA-defined mission critical periods. Heightened support could include dedicated support, reduced response times, etc.Operate and maintain network services in accordance with Performance Specifications as called out in Attachment J-12, Performance Measures.Participate in program, flight, operational readiness reviews, and certification of flight readiness reviews to ascertain whether WAN/LAN services are ready to support missions, programs, flight, and operational users.Implement new infrastructure components related to infrastructure changes and change requests (CRQs). Perform Remedial Maintenance (RM) and ensure that the maintenance tools, spares, procedures, skills, and response times meet performance metrics.Operate and maintain, to include installation and removal, the cable plant infrastructure, including UPSs supporting AEGIS Components.Maintain communications manholes (exclusive of structural maintenance), ducts, handholds, and cable pathways.Perform corrective and preventative maintenance of IP digital and analog telephone instruments and cable drops.Provide end-to-end support equipment and services for moves, adds, and changes. These services include instrument placement and relocation, infrastructure management, and other required services to provide telephone-related connectivity within, and external to, the Center such as moving a user's telephone to a new location, changing a user's extension, and changing a user's name in telecommunication systems.Provide and/or ensure coordination of telephone operator services including placement of international calls, collect calls, conference calls, other operator-assisted calls, and directory assistance.Required QualificationsFamiliar with operating network analysis software such as Wireshark and test equipment such as Fluke network test kits.Solid understanding of key communications tools, such as Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.US Citizenship is required and able to obtain at minimum Public Trust clearance.To Be Considered For The Following LevelsLevel 2: High school diploma or equivalent and 1 – 3 years of prior relevant experience.Level 3: HS and 2 to 4 years of relevant experience.Level 4: HS and 3 to 5 years of relevant experience.Level 5: HS and 5+ years of relevant experience.LocationsCleveland, OHNew Orleans, LAWashington, DCGreenbelt, MDEdwards, CAHuntsville, ALHouston, TXHampton, VALas Cruces, NMWallops Island, VAMerritt Island, FLMoffett Field, CAWhy Leidos?Grow with Us: Be part of a company that values innovation and encourages professional development.Make a Difference: Your work will directly contribute to safer, more efficient airspace for everyone.Original PostingFebruary 18, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay RangePay Range $40,300.00 - $72,850.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.About LeidosLeidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.Pay And BenefitsPay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.Securing Your DataBeware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.#J-18808-Ljbffr