Production Support Technician 

Location: Holland, MI
Shift: 2nd or 3rd Shift — Shift Premium Included
Pay: Hourly + Overtime
Experience: 3+ years supporting manufacturing lines

Why Join Us?

Are you a hands-on manufacturing technician who enjoys troubleshooting equipment, solving problems, and making production lines run better?

We are looking for an Production Support Technician who can take ownership, think independently, and make a real impact on manufacturing performance. This is a highly hands-on role where you'll work directly with production equipment, processes, quality systems, and continuous improvement initiatives.

You'll be part of a team focused on keeping our manufacturing lines running safely, efficiently, and at the highest possible level.

What We Offer

• Hourly pay + overtime opportunities
• $0-cost healthcare for you and your dependents
• 17 paid holidays
• 2nd and 3rd shift opportunities
• Shift premium for both 2nd and 3rd shifts
• Opportunity to work with advanced manufacturing equipment and processes
• A hands-on role with opportunities to troubleshoot, improve processes, and develop your technical skills

What You'll Do

As an Engineering Technician, you'll provide hands-on engineering and technical support to achieve daily production goals and drive continuous improvement.

You'll be responsible for:

• Troubleshooting equipment breakdowns and leading problem-solving activities
• Monitoring machine operation, diagnosing equipment and process issues, and making machine adjustments
• Leading line changeovers and verifying proper machine function and product quality
• Confirming machine and process parameters meet established standards
• Supporting continuous improvement efforts to ensure equipment and processes operate at their designed performance levels
• Collecting and analyzing data, inspecting products and processes, conducting tests, and documenting results
• Supporting engineers with corrective actions and production problem-solving
• Identifying root causes of quality and process issues and implementing corrective actions
• Monitoring SPC systems and responding to process flags
• Monitoring the Recipe Management System (RMS), responding to alerts, and verifying machine settings
• Managing hold material, including tracking, reviewing, documenting, and ensuring appropriate yield impact
• Leading the First Production Inspection (FPI) process and documentation
• Running queries and using production data to troubleshoot issues and keep equipment running properly
• Writing reports documenting daily machine activity, equipment issues, and improvement actions
• Helping develop methods, tools, and devices to prevent and control process issues

Training & Documentation

You'll also play an important role in developing our technical capabilities and maintaining manufacturing standards.

Responsibilities include:

• Providing advanced technical training to Operator Tech II and III employees
• Developing troubleshooting guides and training materials
• Creating, updating, and maintaining:
  • Work Instructions
  • Work Standards
  • PFMEAs
  • Control Plans
  • Process Flow Diagrams
  • Troubleshooting Guides
  • Quality Alerts
  • Change Orders
  • One Point Lessons (OPLs)
  • Visual Standards
• Following and documenting 4M changes
• Communicating effectively with engineering, quality, production, maintenance, and other departments across shifts

What We're Looking For

Required:

• High School Diploma or GED
• 3–6+ years of manufacturing experience or equivalent technical experience
• Experience supporting manufacturing production lines
• Experience using hand tools in a manufacturing environment
• Strong technical troubleshooting and problem-solving skills
• Ability to work independently, particularly during off-hours and on 2nd or 3rd shift
• Ability to recognize when an issue requires escalation and communicate effectively with the appropriate team

Preferred:

• Vocational/technical certificate or Associate Degree
• Experience as a Technician II or III, or equivalent experience
• HMI experience
• Vision system experience
• Experience with manufacturing quality systems and process controls
• Experience working with automated manufacturing equipment

The Person We're Looking For

We're looking for someone who doesn't wait to be told there's a problem before taking action.

The ideal Engineering Technician is curious, mechanically and technically minded, comfortable getting their hands dirty, and able to systematically troubleshoot problems. You should be comfortable working independently while also knowing when to involve engineering, maintenance, quality, or leadership.

If you enjoy figuring out why a machine isn't running correctly, finding the root cause, and making it better, this could be a great fit.

Safety, Quality & Workplace Standards

• Follow all company, team, and safety requirements
• Follow cleanroom procedures and PPE requirements
• Successfully complete all required training
• Maintain the work area according to 5S3R standards:
  • Sort
  • Set in Order
  • Shine
  • Standardize
  • Sustain
  • Right Location
  • Right Quantity
  • Right Container
• Complete required cleaning procedures during downtime, including cleaning assigned equipment and surrounding work areas
• Perform other duties as assigned

Ready to Make an Impact?

If you're an experienced manufacturing technician who enjoys troubleshooting, continuous improvement, and hands-on technical work, we'd like to hear from you.

Apply today for the Engineering Technician position in Holland, MI.