Enhancement Logistics Coordinator

Title

Enhancement Logistics Coordinator

About the Organization Case Facility Management Solutions is an industry leader in exterior facility services, focused on snow and landscape services. Case FMS services over 30,000 small and large commercial sites across 50 states and we continue to grow at a rapid pace.

If you are looking for an opportunity to join a dynamic team in a company that is continuously expanding, visit our website at www.casefms.com. Apply today to learn why Case's employees describe a typical day as challenging, exciting, rewarding and fun! Description

The Enhancement Logistics Coordinator (ELC) manages intake and initial processing of all out-of-scope project requests from the CASE customer network. The ELC interprets, clarifies, and formats the scope of work for clarity and completeness, solicits competitive proposals from local service providers, enforces a 48-hour proposal turnaround, and prepares completed proposals for handoff to the Enhancement Coordinator.

Job Duties:

• Receive and log all incoming out-of-scope project requests from customers and internal channels.
• Contact customers to request missing information or clarify site-specific details.
• Rewrite or reformat SOWs to ensure vendors can clearly understand and price the work.
• Identify appropriate local service providers based on geography, capability, and scope requirements.
• Dispatch Statements of Work (SOWs) to vendors and communicate submission timelines, expectations, and requirements.
• Enforce a 48-hour proposal turnaround and follow up with vendors to ensure timely responses.
• Collect and organize vendor proposals, verifying pricing accuracy, scope alignment, and project timelines.
• Ensure proposals meet client formatting requirements, communication standards, and approval of workflows.
• Validate labor assumptions, material costs, subcontractor bids, and margin targets to support accurate and profitable pricing.
• Prepare proposal packages for the Enhancement Coordinator and highlight any risks, concerns, or scope issues.
• Track vendor responsiveness and escalate recurring performance or communication issues.
• Maintain accurate intake, proposal tracking, and communication records within CASE systems.
• Partner with operations leadership to resolve pricing disputes, scope of work clarifications, and urgent proposal escalations.

Position Requirements

• High school diploma or equivalent required; Associate degree preferred.
• 2+ years' experience in dispatching, procurement coordination, vendor management, or similar role.
• Experience in facilities maintenance, landscaping, or construction services preferred.
• Strong written and verbal communication skills with the ability to coordinate effectively with vendors and customers.
• Ability to manage multiple requests and deadlines in a fast-paced environment.
• Experience sourcing vendors, reviewing proposals, and evaluating contractor pricing structures.
• Strong understanding of profitability, margin, and market-based pricing.
• Analytical, process-driven, and highly organized.
• Strong attention to detail with the ability to clearly document scopes of work.
• Solid time management, problem-solving, and judgment when handling issues or escalating concerns.

Full-Time/Part-Time Full-Time Location Texas Number of Openings 1 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Tags

This position is currently accepting applications.

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