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Enrollment Manager

Atlanta International School

Atlanta, GA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Analysis Skills, Calendar Management, Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Management, Demographics, Detail Oriented, Diversity, Employee Retention, English Language, Entrepreneurship, Financial Aid, Follow Through, Information Technology & Information Systems, Market Development, Marketing, Marketing Communications, Military, Multicultural, Multitasking, Newsletter, Outplacement, Philosophy, Presentation/Verbal Skills, Problem Solving Skills, Sales Pipeline, Storytelling, Systems Administration/Management, Team Player, Time Management, Writing Skills
LOCATION
Atlanta, GA
POSTED
6 days ago
ABOUT OUR SCHOOL
At Atlanta International School, our mission is to develop courageous leaders who shape their
world for the better. We are a community of passionate educators who believe deeply in the
potential of every student, champion critical thinking, and know that learning can be both
rigorous and joyful. With students, families, and employees representing more than 90
nationalities and over 60 languages, AIS is a truly global community — and that diversity of
perspective is at the heart of everything we do.

Our school is committed to the safety and well-being of every child. We maintain rigorous safeguarding practices to ensure a secure, supportive, and nurturing environment where all students can thrive.

JOB PURPOSE
The Enrollment Manager plays a key role in shaping the AIS community by guiding prospective
families through a seamless and welcoming admissions experience - from first inquiry through
enrollment. This role serves as a primary ambassador for the school, building meaningful
relationships with internal and external stakeholders while supporting the department's
recruitment, retention, and enrollment goals.
FLSA: Exempt
Reports To: Director of Enrollment Management and Financial Aid
Start Date: 07/01/2026 or sooner
Application Deadline: Until filled

RESPONSIBILITIES

Pipeline & Application Management
● Actively maintains and advances the prospect pipeline from first contact, ensuring timely
and consistent engagement with prospective families at every stage of the admissions
journey
● Monitors application progress, follows up on incomplete submissions, moves completed
applications through the review process, and promptly communicates admissions
decisions to families
● Maintains the integrity and confidentiality of all admissions records, tracks applicant
status, and supports families through each step of the admissions and enrollment
process

Family Experience & Customer Service
● Delivers an exceptional experience for prospective students and families by providing
responsive, knowledgeable, and warm customer service throughout the admissions
process
● Conducts campus tours and serves as a compelling ambassador for AIS at fairs, feeder
school events, and community engagements, sharing relevant information with
prospective families and other interested parties
● Spends time in classrooms and at school events to develop a deep familiarity with AIS
programs, faculty, and community

Recruitment &  Market Development
● Gathers and analyzes demographic research, leverages existing relationships, and
identifies and cultivates new markets through strategic partnerships with educational
consultants, relocation agents, and outplacement directors
● Supports retention and re-enrollment efforts for current students and families

Events & Scheduling
● Coordinates and supports admissions events — including Open Houses, Information
Sessions, and Virtual Sessions — both during and outside of regular school hours
● Organizes, develops, and manages the calendar for admissions events and assessment
sessions, working in close collaboration with fellow Enrollment Managers to ensure a
coordinated and well-executed department schedule

Marketing & Communications
● Partners with the Marketing team to develop, update, and maintain admissions
collateral, website content, the new family webpage, and the new parent portal to ensure
a cohesive and compelling experience for prospective families
● Oversees the content strategy for the prospective family journey from initial inquiry
through enrollment
● Assists with weekly newsletter content for prospective and new families highlighting
school events, program updates, and other relevant information

Data & Collaboration
● Utilizes CRM and student information systems to manage prospective family data, track
applicant status, generate reports, and support a seamless admissions experience from
inquiry through enrollment
● Works cooperatively with IT, School Leadership, and the Admissions team to provide
accurate data for reporting and research purposes
● Additional responsibilities as directed by the Director of Enrollment Management and
Financial Aid

REQUIREMENTS
Education & Experience
● Bachelors degree preferred; equivalent professional experience will be considered
● Minimum of 3–5 years of relevant experience in admissions, enrollment management, or
a related field
● Previous experience in an independent, international, or IB school environment highly
desirable
● Familiarity with IB philosophy and curriculum strongly preferred
● Experience working with international families, expat communities, or multicultural
environments

Technical Skills
● Proficiency in HubSpot and/or Veracross, or demonstrated ability to quickly learn and
effectively utilize CRM and student information systems in a fast-paced admissions
environment
● Previous marketing experience a plus

Interpersonal & Professional Skills
● Demonstrates effectiveness in building authentic relationships with internal and external
stakeholders across diverse cultural backgrounds
● Superior follow-up skills with the ability to guide prospective families to a positive
outcome
● Excellent oral and written communication skills in English; proficiency in an additional
language highly desired
● Collaborative, creative approach to problem-solving with an entrepreneurial spirit and
drive
● Demonstrates resilience, adaptability, and a positive approach in a fast-paced
environment

Organizational Skills
● Exceptional organizational and detail-management skills with the ability to establish and
manage multiple priorities under pressure
● Strong attention to detail and accuracy

Commitment &  Availability
● Deep commitment to equity, inclusion, and the AIS mission
● Genuine enthusiasm for working within an educational community and a passion for
connecting families to the right school fit
● Comfortable with nontraditional work hours, including evenings and weekends to support
Information Sessions, Admissions Events, and Community Events
● Availability to travel domestically to represent AIS at fairs and events

Key Role Competencies
● Relationship Building — Demonstrates the ability to connect authentically with
prospective families, educational consultants, and internal stakeholders across diverse
cultural backgrounds
● Communication & Storytelling — Conveys the AIS mission and value proposition
compellingly and professionally in written, verbal, and digital formats
● Pipeline & Data Management — Effectively manages a high-volume prospect pipeline
using CRM tools such as HubSpot and Veracross to drive informed decision-making
● Planning & Organization — Manages multiple priorities, deadlines, and stakeholders
simultaneously with strong attention to detail and follow-through
● Adaptability & Initiative — Thrives in a fast-paced, mission-driven environment;
proactively identifies opportunities and solutions without waiting to be directed
● Collaborative Teamwork — Works cooperatively across departments — including
Marketing, IT, Finance, and Academic Leadership — to deliver a seamless family
experience
● Cultural Competency — Demonstrates sensitivity and awareness when engaging with
internationally diverse families and communities
● Enrollment & Recruitment Acumen — Understands the full admissions and enrollment
lifecycle and applies strategic thinking to meet and exceed enrollment goals

TO BE CONSIDERED
To be considered for the above-mentioned position, please submit the following items through
our online career site https://www.aischool.org/our-school/careers: a letter of interest, resume,
and email and phone contact information for three professional references with at least one
being supervisory in nature by the stipulated deadline. Incomplete applications will not be
reviewed. We will contact those applicants whose skills and experience best match our needs.
Due to the high volume of applications, we regret that we are not able to take or return phone
calls regarding employment.

EEO
AIS is an equal opportunity employer. We are a diverse community of professionals that broadly
reflects the people of the metropolitan Atlanta area and the United States at large. We aim to
align our hiring process with our mission and institutional goals. All qualified applicants will
receive consideration for employment and will not be discriminated against on the basis of race,
color, religion or religious practices, sex, gender identity or expression, sexual orientation,
citizenship status, national origin, age, ability status, military status, unemployment status or any
other category protected by applicable local, state, or federal laws. AIS takes affirmative action
in support of its policy to employ and advance all qualified candidates.

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About the Company

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Atlanta International School

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