Enrollment Manager - ND/MN

GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self-direction programs, helping them manage their long-term care and support services at home and in community-based settings. Dedicated to promoting personal choice, independence, and quality of life, GT Independence delivers reliable, person-centered financial and administrative services that empower individuals to direct their own care. With a growing national presence, the organization continues to expand its impact through innovation, service excellence, and a strong commitment to the people and communities it serves.

The Enrollment Manager plays a critical role in driving the strategy and execution of new referrals and enrollment processes. This position is responsible for developing and implementing comprehensive enrollment plans to meet the GT’s goals and objectives. The Enrollment Manager works closely with prospective participants, case managers, support brokers, independent facilitators, program managers, and various internal departments to ensure a seamless and supportive enrollment experience. The Enrollment Manager oversees the enrollment process from initiation through processing.

Responsibilities

• Leads the enrollment team within a state or region to ensure the highest quality service is provided with the enrollment process to those self-directing their services and the referring entities.
• Generates leads and referrals for new individuals and their employees.
• Cultivates relationships with case managers, support brokers, independent facilitators and other referring individuals and agencies to develop a base of referrals.
• Driving enrollments to achieve company growth goals within existing contracts through conducting presentations and meetings with case managers, external stakeholders, and participants.
• Provides constant and accurate communication to referrers and those being enrolled on the status of the enrollments and where everyone is in the process.
• Supporting the Directors of Business Development in new opportunities within the market.
• Troubleshoots issues and field questions from their staff, and all external customers to ensure the enrollment process is smooth and adaptive.
• Manages employees, ensuring work is handled efficiently and effectively.
• Assists the Director with the development, analyses and implementation of staffing, training, scheduling, and reward/recognition programs.
• Manages special or ongoing projects that are important to area/process improvement.
• Assists in developing and preparing operational plans and reports on project status

EXPERIENCE AND QUALIFICATIONS

• At least 3 years of related experience
• Bachelor’s degree preferred
• Competent in the use of Microsoft Office products
  
  

As an organization focused on helping both the people we serve and our employees succeed, we foster a culture where individuals can grow, thrive, and make a meaningful difference every day. Join us in our mission: "To help people live a life of their choosing regardless of age or ability."

GT Independence is an equal opportunity/affirmative action employer. All qualified applicants will be considered without regard to age, race,
color, sex, religion, nation origin, marital status, ancestry, hairstyle, citizenship, veteran status, sexual orientation or preference, or physical or
mental disability.