Enrollment & Match Support

Position Snapshot:
TITLE: Enrollment & Match Support Specialist
DEPARTMENT: Program
FLSA STATUS: Non-exempt
HOURS: 40 hours
TRAVEL REQUIREMENTS: As needed. Typically, no more than 25% per week.
SALARY: Commensurate with experience
REPORTS TO: Director of Programs
TERRITORY COVERED: Full agency service area
CENTRAL OFFICE: 1519 Gardiner Lane; Louisville, KY 40218
SUPERVISORY RESPONSIBILITY: None

Position Summary:
Big Brothers Big Sisters of Kentuckiana (BBBSKY) is seeking a passionate professional to help create and support life-changing mentoring relationships that unlock the potential of youth in our community. In this role, you'll use your relationship-building skills and professional judgment to ensure volunteers and youth are thoughtfully enrolled, matched, and supported throughout their mentoring journey.

About the Role: As an Enrollment & Match Support Specialist, you'll serve as a key relationship manager, ensuring successful matches between adult mentors ("Bigs") and youth ("Littles"). Using BBBS's evidence-based practices, you'll assess participants, facilitate matches, and provide ongoing support to create lasting relationships that lead to positive youth outcomes. Success in this role means building trust, maintaining high standards for child safety, and delivering exceptional service to volunteers, youth, and families.

Key Responsibilities:

BBBSKY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. We believe that a diverse workforce strengthens our organization and enhances our ability to fulfill our mission of empowering youth through mentoring.

Ready to help change lives? Apply now and join us in empowering youth through mentorship!