Analysis Skills, Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Analysis, Data Management, Data Processing, Higher Education, Identify Issues, Information Technology & Information Systems, Organizational Skills, Problem Solving Skills, Process Management, Reporting Skills, Team Player
Position Details
Position Information
Position Title Enrollment Solutions Specialist - Enrollment Management Job Description
The Enrollment Solutions Specialist, under the guidance of the Enrollment Solutions Manager, will have responsibilities for supporting the CRM system (Slate), including reports, application processes, and data management for multiple admission offices. The Enrollment Solutions Specialist will support the design and implementation of communications and forms in Slate. Finally, the Enrollment Solutions Specialist will help maintain and enhance processes within ancillary systems, in-house technology and the student information system (Colleague).
- Data analysis, management and validation.
- Report and query writing.
- Application processing.
- Communications and form creation.
- CRM documentation and training.
- Other duties as assigned.
Required Qualifications
- Bachelor's degree required.
- Experience with project collaboration and teamwork.
- Ability to effectively communicate technical concepts to end users and other campus stakeholders.
- Excellent communication and organizational skills.
- Strong analytical, troubleshooting, and problem-solving ability.
- Capable of working independently in a fast-paced environment.
- Applicant must be currently authorized to work in the United States. Ashland University will not sponsor or take over sponsorship for an employment visa.
Preferred Qualifications
- A minimum of two (2) years of experience in enrollment operations and/or recruitment preferred.
- Proficiency with admissions/enrollment technology in higher education environment preferred.
- Experience with an admissions CRM preferred.
Physical Demands
- Office Environment.
- Some lifting.
Anticipated Start Date of New Hire 07/06/2026 Anticipated Number of Hours Working per Week 40 Shift Required? First
Job Duties
Posting Detail Information
Posting Number S1102P Number of Vacancies 1 Desired Start Date 07/06/2026 Job Open Date 06/18/2026 Job Close Date Open Until Filled Yes Special Instructions to Applicants Quick Link for Internal Postings https://jobs.ashland.edu/postings/8522
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
Required Documents
- Resume
- Cover Letter
- Letters Of Recommendation
Optional Documents