ENROLLMENT SPECIALIST

Posting Details

Position Information

Posting Number SRGV9098 Working Title ENROLLMENT SPECIALIST Number of Vacancies 1 Location Edinburg, Texas Department Student Service Centers FTE 1.0 FLSA Non-Exempt Scope of Job

To provide support in the assigned area within U Central and provide routine support and assistance to students and other visitors with Enrollment Services, including but not limited to admissions, registration, and financial aid. Responsible for assisting students in successfully completing enrollment service applications, documentation, and transactions. Responsible for interpreting rules, regulations, and procedures/policies to students, parents, and outside agencies.

Description of Duties

• Greets visitors and helps students, parents/guardians, employees, and other individuals with their routine enrollment-related questions, disseminates and/or explains information.
• Provides one-stop support to prospective and current students who are completing admissions, enrollment and financial aid applications, documentation, and transactions, using the best customer service practices.
• Distributes, collects, and reviews forms for completeness, as well as researches student inquiries.
• Assists students in completing Enrollment Services applications, forms, and other transactions.
• Stays up to date with important staff and student deadlines.
• Advises students concerning disbursement policies and procedures.
• Maintains knowledge of regulations, eligibility, and documentation requirements concerning financial aid, admissions, and registration.
• Advises students regarding standard financial aid and other payment options and the availability of other supporting programs and refers the students to the respective subject matter expert for in detail counseling.
• Reviews and verifies accuracy and completeness of applications and other documents.
• Maintains office supply and computer inventory.
• Assists in the collection of data and preparation of material for periodic reports.
• Hires, schedules, and manages student employees who support the day-today operations of the assigned support area.
• Provides adequate training to student employees.
• Performs other duties as assigned.

Supervision Received

Specific supervision from assigned supervisor.

Supervision Given

Direct supervision of assigned staff.

Required Education

High school diploma or equivalent.

Preferred Education

None.

Licenses/Certifications

None.

Required Experience

• Three (3) years of general office experience or other applicable experience related to the program, or
• One (1) year of the required experience with an associate degree or 60 college credit hours.

Preferred Experience

Bilingual (English - Spanish). Work experience in Financial Aid, Registration, Admissions, or other university administration.

Equipment

Use of standard office equipment.

Working Conditions

Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other

Must have strong interpersonal and communication skills, strong customer service skills as well as excellent organizational and public speaking skills. Ability to respond effectively in a variety of situations, multi-task, and to interact effectively with diverse and multi-cultural audiences. Must work effectively in team situations and be detail oriented.

The guiding principles of the University of Texas Rio Grande Valley place the highest priority on student success. As such, the Office of Student Enrollment is organized to be student-centered and keenly focused on student success. The Student Services Center will work closely with other Enrollment Services functional areas to meet student needs.

Physical Capabilities

N/A

Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 08/13/2026 Grant Funded Position No If Yes, Provide Grant Expiration Date

Posting Detail Information

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants

Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of Birth

Gender

• Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

Quick Link https://careers.utrgv.edu/postings/52206

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you a current UTRGV employee?

• Yes

• No

• • Are you now, or previously, employed by The University of Texas System or any of its institutions?

• Yes - I currently am employed by the UT System or its institutions

• Yes - I have previously been employed by the UT System or its institutions

• No - I have never been employed by the UT System or its institutions

• • Please select your highest level of completed education.

• 6th grade education

• 10th grade education

• High School Diploma or GED

• Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours

• Bachelors Degree from an accredited university

• Masters Degree from an accredited university

• Ph. D. or other terminal degree from an accredited university

• None of the above

• • Please provide the field of study for your education:

(Open Ended Question)

• • Please indicate the number of years of work experience you have directly related to the position in which you are applying for:

• Less than 1 year

• 1 year

• 2 years

• 3 years

• 4 years

• 5 years

• 6 years

• 7 years

• 8 years

• 9 years

• 10 years

• Over 10 years

• • Do you meet the minimum requirements for this position?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application
• Curriculum Vitae
• Unofficial Transcripts
• Reference Letter 1
• Reference Letter 2
• Reference Letter 3
• Certifications and Licenses
• Training Certificates
• Other Document
• List of 3 References
• Unofficial Transcripts 2
• Unofficial Transcripts 3
• Letter of Interest
• Unofficial Graduate Transcripts
• Additional Document