Calendar Management, Communication Skills, Customer Support/Service, Financial Aid, Financial Policies, Financial Procedures, Green Business, Identify Issues, Interpersonal Skills, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Systems Administration/Management, Team Player, Time Management
Position Details
POSITION REQUIREMENTS
- Job Title: Enrollment Specialist / Receptionist
- Department: Enrollment Services
- Location: Sheridan
- Posting Category: Staff
- Desired Start Date: [Not Specified]
- Hourly Rate if applicable: $15.06 - $18.82
- Full Salary Range: $15.06 - $22.58
Benefits Summary
- Months Worked Annually: [Not Specified]
- Typical Work Schedule: Generally Mon.-Fri. 8am to 5pm. Occasional evenings and weekends.
Position Information
- Posting Number: 20150969P
- Job Posting Date: 03/24/2026
- Initial Review Date: 04/10/2026
- Open Until Filled: Yes
Job Summary
The Enrollment Specialist has an upbeat, positive, and outgoing personality as she serves as the face of a growing and dynamic organization. The Specialist works as part of a collaborative integrated team and shows initiative in supporting the needs of students, families, and community stakeholders. The Specialist is able to work independently in a fast-paced, ever-changing environment and practices effective time management in accomplishing assigned duties.
Reports To: [Not Specified]
Education Qualifications
- Associates degree from an accredited institution required.
- Bachelors degree from an accredited institution preferred.
Knowledge, Skills & Abilities
- Excellent customer service
- Troubleshooting and problem solving
- Positive communication - oral, written, and interpersonal
- Excellent organization
- Work independently with frequent interruptions
- Get along well with others and work as an effective team member
Working Conditions
- Physical Requirements: Work environment is a standard office and classroom working environment; some nights and weekends may be required for workshops, college visits, or other program events.
- Physical Requirements: Ability to lift twenty (20) pounds.
About Northern Wyoming Community College District
Sheridan College is located in historic Sheridan, WY at the foot of the beautiful Big Horn Mountains, minutes away from a variety of outdoor recreational activities. Sheridan is ranked "Americas Top Western Town" by True West magazine and is a vibrant community. Sheridan College is a vital component in the community. NWCCD also includes a small campus site in Buffalo, WY.
Experience
- Previous experience working with students in a college setting.
- Basic knowledge of college admission, advising, registration, and financial aid policies and procedures.
- Customer service experience preferred.
Special Instructions to Applicants
Job Duties
These are the job duties for required of the position.
- Percentage of time: 30%
- Responsibility/Duty: Act as the face of Sheridan College making sure all visitors feel welcome and supported. Greet students and visitors warmly and ascertain how to best support their needs. Maintaining positive student relationships by handling questions and concerns with speed, accuracy, and professionalism.
- Percentage of time: 30%
- Responsibility/Duty: Manage central phone system for all incoming phone calls. Provide accurate, valid, and complete information to students by utilizing the correct resources/tools required.
- Percentage of time: 20%
- Responsibility/Duty: Schedule appointments for Admissions, Advising, Testing, and Financial Aid when appropriate. Manage communication with Admissions, Advising, Testing, and Financial Aid regarding walk-in student needs.
- Percentage of time: 10%
- Responsibility/Duty: Other duties as assigned.
Supplemental Questions
- Required fields are indicated with an asterisk (*).
Documents Needed to Apply
- Required Documents:
- Resume
- Cover Letter
- Optional Documents:
- Transcripts
- Letter of Recommendation