Advertising, Communication Skills, Customer Support/Service, Digital Media, Editing, Event Management, Help Desk, Mentoring, Newsletter, Organizational Skills, Physical Demands, Project/Program Coordination, Student Services, Team Player, Telephone Skills, Time Management, Training/Teaching, Web Design, Writing Skills
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GRIGGS INTL ACADEMY - Enrollment/Student Services Supervisor
Job Classification
Salaried Full-time (75-100%)
Position summary
This candidate will provide a variety of student services that will include supporting students needs, enrollment, communications, academic support, Griggs Life event planning and student retention.
Qualifications summary
The candidate should have a related degree and experience in an educational environment/marketing/recruiting. An undergraduate/master's degree is preferred.
Must be a Seventh-day Adventist in good and regular standing.
Duties and responsibilities
- Supervise Student Enrollment
- Manage the main Griggs phone number calls
- Collaborate in promotional efforts
- Coordinate family/student visits
- Develop a communication plan
- Participate in automated student information
- Supervise the student help desk
- Assist students with academic strategies
- Supply resources to students and teachers for IEPs
- Coordinate Mentorship Program
- Liason for students and teachers
- Coordinate Chapels/assemblies
- Publish a monthly newsletter
- Preparation for Handbook/Catalog Edits
- Website Editor
- Announcements for Griggs Life (LMS)
- Annual Surveys (Class Climate)
Assist with projects as assigned by the administration
Supervisory responsibilities
- Coordinate Help Desk, employees
- Supervise a student hourly worker
- Supervise Enrollment
- Supervise and participate in the enrollment process
- Supervise the edits for the Catalog/Handbook
Qualifications
- BA or BS degree in related area
- Teacher Certification preferred
- Master's Degree (Preferred)
- Experience with SDA Education
- Experience with planning events
- Professional writing skills
- Digital Media skills/Editing
- Used to using various technologies
- Comfortable planning online events
- Enjoys collaborating with a team
Must be a Seventh-day Adventist in good and regular standing.
Technical competencies
- Comfortable learning how to use an LMS
- Able to create and edit advertisements
- Work with the online calendar and website
- Able to adapt to the changes in SIS
Interpersonal interactions
- High level organization skills
- Good communication skills (Phone, Zoom, and email)
- Customer Service Priority
- Ability to complete projects in a timely manner
- Able to delegate job responsibilities
- Works well with a team/communicates well
Physical demands
Work at a computer for long periods and attend meetings.
Work environment
It is a typical office environment with many forms of communication used daily.