ENT Phone Based Surgery Scheduler

Overview:

This role will primarily be based within the main hospital in the ENT Administrative department handling incoming and outgoing family calls related to surgery scheduling.

Valid Ohio driver's license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children's Hospital and must maintain qualification of insurance guidelines.

Job Description Summary:

Schedules surgeries, coordinates with patients, physicians, and hospital staff to ensure efficient and timely surgical procedures.

Job Description:

Essential Functions:

• Schedules surgeries by coordinating with patients, physicians, and other medical staff.
• Confirms patient eligibility for surgery by reviewing medical records and insurance coverage.
• Coordinates pre-operative testing and medical clearance for patients.
• Ensures that all necessary equipment and supplies are available for the scheduled surgeries.
• Communicates any changes in the surgical schedule to all relevant parties.
• Maintains accurate and up-to-date records of all scheduled surgeries and related information.

Education Requirement:

High School Diploma or equivalent, required.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

• Knowledge of filing, word processing, spreadsheet, medical terminology, coding, and office skills.
• Excellent customer service skills to interact with department staff and the public. Interpersonal skills necessary to deal with the public in a polite and effective manner.

Experience:

• Two years of medical secretary experience, required.
• Surgical scheduling experience, preferred.

Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Standing, Walking

FREQUENTLY: (none specified)

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting

Additional Physical Requirements performed but not listed above:

(not specified)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"