Enterprise Application Manager

Mantek Solutions

Costa Mesa, CA

JOB DETAILS
SALARY
$145,000–$194,000
SKILLS
Agile Programming Methodologies, Call Centers, Cloud Computing, Communication Skills, Continuous Deployment/Delivery, Customer Relationship Management (CRM), Enterprise Applications, Leadership, Middleware, On Site Support, Production Management, Production Support, Salesforce.com, Team Lead/Manager, Technical Strategy
LOCATION
Costa Mesa, CA
POSTED
8 days ago
Enterprise Applications Manager | CA/TX | Full-Time
W2 Only (No Sponsorship/C2C)
Opening for a seasoned CRM platform leader who thrives at the intersection of technology, people, and operational excellence. This role puts you in charge of engineering teams, platform stability, and continuous delivery across a large-scale CRM environment (Salesforce).
Responsibilities:
  • Leading Agile engineering teams through development, delivery, and day-to-day operations
  • Keeping enterprise CRM platforms healthy, scalable, and evolving with business needs
  • Managing production support at an enterprise level - incidents, recovery, and long-term fixes
  • Connecting technical strategy with business priorities and presenting progress to leadership
Requirements:
  • 10+ years in engineering leadership within large organizations
  • Salesforce Service Cloud and Field Service Lightning (FSL).
  • Salesforce development.
  • DevOps, CI/CD.
  • Hands-on CRM platform experience from both a build and operations standpoint
  • Solid grasp of modern delivery practices and integration architecture
  • Cool-headed under pressure with strong executive communication skills
Helpful but not required:
  • Platform certifications across technical and functional tracks
  • Exposure to AI-driven automation or intelligent workflows within service platforms
  • Contact center or middleware experience

About the Company

M

Mantek Solutions