Enterprise Application Manager

Exciting opportunity to join a growing IT team as the team is in the middle of a multiyear digital transformation journey. We are seeking an experienced Enterprise Application Manager to oversee the implementation, maintenance, and optimization of our enterprise software systems, including ERP, CRM, HRIS, EHS IT solutions. The ideal candidate will have strong vendor management skills, hands-on technical expertise, and a willingness to explore emerging technologies such as AI, low-code platforms (Power Apps, etc.), and automation tools.  

This is a hands-on leadership role requiring both strategic oversight and technical execution to ensure our enterprise applications align with business objectives while driving efficiency and innovation.

Enterprise Application Management

• Lead the implementation, customization, and support of enterprise applications (ERP, CRM, HCM, etc.).  
  

• Ensure system reliability, performance, and security through proactive monitoring and upgrades.  
  

• Troubleshoot and resolve complex application issues, working closely with vendors and internal teams.  
  

• Manage integrations between enterprise systems and third-party applications.  
  

Vendor & Stakeholder Management

• Serve as the primary liaison between internal teams and software vendors, consultants, and service providers.  
  

• Negotiate contracts, manage SLAs, and ensure vendors meet performance expectations.  
  

• Collaborate with business units to gather requirements and align technology solutions with operational needs.  
  

Innovation & Emerging Technologies

• Explore and implement AI-driven enhancements, automation, and low-code solutions (e.g., Power Apps, Power Automate) to optimize workflows. 
  

• Stay updated on industry trends and evaluate new enterprise software solutions for scalability and efficiency.  
  

• Drive digital transformation initiatives by leveraging modern platforms.  
  

Team Leadership & Support

• Provide technical guidance to IT support teams and end-users.  
  

• Develop training materials and documentation for enterprise applications.  
  

• Mentor team and foster a culture of continuous improvement.
  

• Ensure timely program delivery, product quality, and costs are within budget.
  

• Coordinate cross-functional projects and dependencies to meet deadlines.
  

• Level resources across workstreams and identify areas for improvement.
  

Qualifications:

• Bachelor's Degree in Computer Science, Software Engineering, or Information Technology.
  

• 4+ years of relevant work experience in Information Technology or similar area of study.
  

• 5+ years of experience with enterprise application implementation and maintenance.
  

• Must possess a wide range of knowledge to support various corporate business functions
  

• Proven Vendor Management and contract negotiation skills
  

• Ability to handle change, multitask and keep up with a fast pace and consistently growing environment.
  

• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
  

• Should be able to work closely with the business stakeholders and work towards the solutioning of the requirements
  

• Familiarity with project management software like Jira, MS Project is essential.