Project HOPE is an international NGO of more than 1000engaged employees and hundreds of volunteers who work in more than 25countries responding to the worlds most pressing global health challenges.Throughout our 60-year legacy Project HOPE has treated millions of patientsand provided more than 3 billion worth of medicines to local health careorganizations around the world. We have helped build hundreds of healthprograms from the ground up and respond to humanitarian crises worldwide.Code of ConductIt is our shared responsibility and obligationto treat each other with respect take affirmative steps to prevent mattersinvolving Sexual Exploitation & Abuse and Trafficking in Persons and todisclose all potential and actual violations of our Code of Conduct which mayinclude Conflicts of Interest Fraud Corruption Discrimination orHarassment. Together we canreinforce aculture ofrespect integrity accountability and transparency.POSITION SUMMARY The Enterprise Applications Analyst supports theoptimization integration and governance of Project HOPEs enterprise systems.This role ensures that ERP CRM HRIS LMS and digital health platformsoperate cohesively within a unified enterprise architecture and delivermeasurable value to teams across the globe.The Enterprise Applications Analyst is a mission‑driven technologist who strengthens the way ProjectHOPE uses digital tools and data. The role helps evolve enterprise applicationsfrom basic operational systems into connected secure and scalable solutionsthat empower global staff. Through high‑quality integrations responsible automation and improved data flows theanalyst enables better decision‑making reduces manualprocesses and supports organizational efficiency and impact across regions.PRINCIPAL RESPONSIBILITIES1. Enterprise Systems Modernization & SupportConfigure extend and optimize NetSuite global ERP and contribute to Workday budgetingintegration operations ensure performance data integrity and role‑based access are maintained.Partner with Finance HR BDComms and Program teams to design scalable solutions that reduce manual work and improve data quality.Contribute to cloud‑first roadmaps including deprecations upgrades and costperformance tuning tied to the IT modernization pillar.2. Integration Interoperability & AutomationMaintain and build integrations using Power Automate and Azure Logic Apps implement API‑based workflows event triggers and error‑resilient retry patterns.Ensure secure reliable data synchronization between ERPCRMHRISLMS and programdigital health systems e.g. DHIS2 to support global operations and MEL insights.Instrument automations with loggingalerting contribute to runbooks and handoffs to operationssupport.3. Data Governance Protection & ComplianceImplement classification retention labeling and stewardship workflows in supported platforms maintain system‑level data dictionaries and contribute to the enterprise data catalog.Enforce change management access reviews and secure‑by‑design patterns across application changes and integrations partner with the cybersecurity function.Support Responsible AI controls usage policies transparency human‑in‑the‑loop and data quality constraints in line with the AI Adoption approach.4. Reporting & Analytics EnablementSupport data pipelines feeding Power BI validate models business logic and semantic consistency across systems.Partner with business owners to define KPIs build adoption dashboards and embed data use in routine management cycles.5. Adoption Change Management & Documentation CultureCreate enablement materials deliver training sessions and support go‑lives to drive sustained adoption across HQ regions and country offices.Produce and maintain SOPs architecture diagrams data flow maps and runbooks that align with the Operational Excellence & Documentation pillar.Contribute to the Global IT Support model by aligning workflows with global processes and shared standards.COLLABORATION & KEY STAKEHOLDERSInternal Finance ERP HRPeople HRIS & LMS Business DevelopmentComms Opportunity Tracking Grant Writing CRM & marketing tech ProgramDigital Health & MEL teams program data and DHIS2 IT Security & Data Protection. External SaaS vendors e.g. NetSuite Workday implementation partners and platform providers supporting modernization and responsible AIautomation.MINIMUM QUALIFICATIONSBachelors degree in Information Systems Business Technology Computer Science or related.3-5 years supporting configuring or administering enterprise systems ERPCRMHRISLMSautomation.Working knowledge of data structures workflows integrations and business process design.Experience with SaaS platforms and cloud-based application ecosystems.Ability to translate business requirements into technical specifications.Strong analytical troubleshooting and documentation skills.Familiarity with Microsoft 365 and Power Platform Power AutomatePower Apps.PREFERRED QUALIFICATIONSExperience administering NetSuite Workday ADP Cornerstone Raisers Edge or similar business systems.Experience working with APIs middleware ETLELT workflows or system integration tools.Exposure to data governance processes classification metadata retention data quality rules.Experience supporting reporting and analytics solutions Power BI Tableau or similar.Certifications such as NetSuite Administrator Power Platform Fundamentals ITIL Foundation Lean Six Sigma or equivalent.Experience in a global multilingual or distributed organizational environment.Experience supporting financial procurement HR or grant management workflows.Exposure to responsible AI patterns automation at scale and securitycompliance standards NISTISOCIS in NGO or regulated settings.PHYSICAL DEMANDS ANDWORK ENVIRONMENTThe physical demands and work environmentcharacteristics described here are representative of those that must be met byan employee to successfully perform the essential functions of this job. Reasonableaccommodation may be made to enable individuals with disabilities to performthe essential functions.Physical demandsWhile performing the duties of this job the employee must be mobile in an office environment and able to use standard office equipment. Must be able to communicate in verbal and written form and must be able to travel internationally. Project HOPE employees may be required to travel or work in countries where working conditions are classified as hardship."Work environmentTypical office environment with exposure to a minimal noise level. Emergency deployments may be in resource-deprived environments with austere living conditions.Travel for extended periods may be by air andor other modes of transportation. While international travel is not a regular part of every job programmatic needs may require it intermittently. Project HOPE employees may be required to travel or work in countries where working conditions are classified as hardship."Salary range starts at per year.Compensation for the role is dependent on several factors including acandidates qualifications skills and experience. Project HOPE offerscomprehensive benefits as part of the total compensation package includinghealth dental vision and life insurance 403b paid leave and much more.For more information about our benefits please visit ourbenefitspage.Due to the large number of inquiries we receive onlycandidates who have met the required experience & qualifications for thisposition will be considered.No phone calls please.However since we are active around the world in the fieldof public health we may wish to retain your CV in our database forotherfuture opportunities unless you direct us otherwise.Notice to applicants Project HOPE does not conduct directsolicitationrecruitment via email. Project HOPE never asks job applicants forpayment or financial information at any stage of the recruitment process.Project HOPE will never send you a third-party check and ask you to cash it. Ifyou have been recruited via email pleasecontactComplianceprojecthope.orgThank you very much for your interest in Project HOPE.