Enterprise Applications Staff Architect

Who: You! And the rest of the IT department & their cross-functional partners across Sales, Marketing, CX, Finance, and Engineering

What: An Enterprise Applications Staff Architect position responsible for defining the overarching architecture, standards, and multi-year roadmap that enables our rapidly scaling business to operate with world-class efficiency and effectiveness. When: ASAP! We are looking to hire and onboard a new hire as soon as we find the right person for the job. Exciting work awaits!

Where: Our office hub location of Palo Alto or NYC! You will be required to be in office 1+ days per week in alignment with our office work policy.

Why: This role is critical in building a scalable, secure, and integrated application ecosystem that supports rapid business growth. You'll balance immediate business needs with a forward-looking technology vision, influence senior stakeholders, and lead architectural excellence across core domains like ERP, CRM, and CX systems.

How (to land the job!): Our interview process typically includes an initial recruiter conversation, followed by technical and architectural interviews with IT leadership and cross-functional stakeholders.

The day-to-day:

• Define, own, and evolve the enterprise applications architecture, including technology selection, frameworks, and integration patterns
• Develop and maintain a multi-year roadmap aligned to business strategy and future scalability needs
• Architect and deliver secure, scalable, end-to-end solutions across ERP/finance, CRM/GTM, and CX/support ecosystems
• Lead architecture reviews and enforce governance, standards, and best practices across the enterprise applications landscape
• Design and oversee enterprise integration strategies (API-led, event-driven, ETL/ELT) ensuring strong data quality, security, and observability
• Act as a cross-domain architect, aligning systems with cloud, identity/access (IAM), security, and compliance standards
• Partner with business and technical stakeholders to define system boundaries, data ownership, and critical workflows (e.g., lead processing, customer support, financial data flows)
• Serve as a subject matter expert and mentor, driving technical excellence, documentation, and knowledge sharing across teams
• Evaluate emerging technologies and AI tools to improve architecture processes, innovation, and decision-making
• Influence senior leadership with clear architectural vision, tradeoffs, and recommendations tied to business outcomes

Skills & qualities we value:

• 8-10 years of progressive IT experience, including 5+ years in enterprise, solutions, or application architecture roles
• Strong experience with enterprise systems (ERP/finance, CRM, CX/support) and their integration ecosystems (APIs, middleware/iPaaS, messaging, ETL/ELT, data platforms)
• Hands-on expertise designing complex CRM/GTM workflows, data models, and integrations (e.g., Salesforce, HubSpot, Marketo, or similar)
• Experience architecting customer support ecosystems (case management, portals, knowledge management, escalation workflows) and integrating with engineering/partner tools (e.g., ServiceNow, Zendesk, Jira)
• Deep knowledge of integration patterns (API-led, event-driven), API design (REST, SOAP, GraphQL), and microservices architecture
• Strong understanding of data architecture, data modeling, governance, MDM, and enterprise data security
• Solid grasp of enterprise security principles (Zero Trust, IAM, SSO, OAuth, SAML) and compliance frameworks (SOC 2, SOX, GDPR, CCPA)
• Proven success delivering scalable, secure systems in high-growth or SaaS environments
• Ability to define and drive long-term technical strategy while balancing near-term business needs
• Strong leadership, mentorship, and stakeholder management skills, with experience influencing senior leaders and cross-functional teams
• Excellent communication, presentation, and problem-solving skills, with strong business acumen

Perks & benefits you will love

Spotnana strives to offer fair, industry-competitive, and equitable compensation. Our approach assesses total compensation, including cash, annual performance bonus, company equity, and comprehensive benefits.

The base salary range for this role is $160,000 - 190,000 per year, depending on a number of factors including the candidate's working location.

We care for the people who make everything possible - our benefits include:

• Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
• Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
• Pre-tax flexible spending account options for health, dependent care and commuter expenses
• Flexible PTO in addition to 10 company holidays and an end-of-year company shutdown
• Up to 26 weeks of parental leave
• Monthly cell phone/internet stipend
• Extra perks - IATAN travel membership, pet insurance, financial wellness tools, Calm app access, and more