| Solicitation Reference Number: 304FM202703 | Working Title: Team Lead, CAPPS Technology Operations | Title/Level: Enterprise Architect 3 |
| Category: Applications/Software Development | Full Time |
BACKGROUND.
CPA's existing vendor contract expires August 31, 2026, with no further renewal options remaining. CPA is seeking to enter into a new contract to continue the Services, as described below, without interruption.
This solicitation supports the following expiring CPA contract(s), identified by the associated CPA Purchase Order (PO) number(s): CPA PO# 304-26-1235.
For information regarding CPA's CAPPS Program, visit: https://fmx.cpa.texas.gov/fmx/erp/ .
SCOPE OF SERVICES.
Services Overview . The selected Vendor's Candidate will be part of CPA's Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. The CAPPS Program for this engagement comprises the following components: HR/Payroll (inclusive of Recruit functionality), Financials, STARR, and all ancillary systems. The selected Vendor's Candidate must be adaptable and able to learn and integrate new systems and platforms as needed, such as CGI Advantage.
Annual Professional Training Requirement . In addition to other CPA training requirements, the following professional training requirement applies on an annual basis during the CPA Contract Term, including each renewal term, under the CPA Contract resulting from this solicitation:
For no compensation from CPA, the selected Vendor's Candidate shall be required to complete a minimum of ten (10) hours of professional training in a relevant area of expertise associated with the Services provided under the CPA Contract.
The professional training, as determined by the Vendor and/or the selected Vendor's Candidate, shall be conducted and completed by the selected Vendor's Candidate on personal time. If the professional training is intended to be conducted during the CPA-approved work schedule, the selected Vendor's Candidate must coordinate the associated time off with the CPA Supervising Manager, as applicable.
The Vendor and/or the selected Vendor's Candidate shall be fully responsible for all associated costs, including but not limited to tuition, materials, conference fees, and/or travel expenses. CPA will not approve or make payment for any hours associated with the professional training requirement.
By July 31st of each CPA Contract Term, the Vendor shall provide the CPA Contract Manager (capps.staff.aug@cpa.texas.gov) with an annual professional training report, documenting the completed professional training hours and courses.
Position Requirements . The CPA Work includes, but is not limited to, the following:
Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.
Responsible for the Enterprise Technology Vision and Strategy, which includes but is not limited to:
Ensuring that the long-term roadmap for systems, data, and platforms supports CPA business goals as the application service provider for the CAPPS Program.
Ensuring that guidelines for solution designs, integration patterns, security, cloud usage, and technical best practices are followed.
Reviewing proposed solutions and ensuring they fit the enterprise ecosystem and prevent duplication or unnecessary complexities.
Providing architectural leadership for digital transformation, cloud migrations, modernization, and large-scale projects as directed by the CAPPS Product Manager.
Working with our Managed Services vendor to identify architectural risks such as scalability issues, integration and weaknesses, and legacy system constraints.
Working with functional analysts, solution architects, developers, security teams, and business to ensure a cohesive approach.
Leads the CPA's CAPPS Technology Operations section, which includes but is not limited to:
Sets a clear vision and direction for the team.
Serving as the primary escalation point for complex technical issues.
Prioritizes work and ensures the right things get done first.
Drives change and innovation.
Delegates work so resources can strengthen their skills and deliver improved services.
Overseeing and/or assisting with troubleshooting technical issues related to the software application and/or supporting infrastructure, which may include testing activities.
Overseeing and/or assisting with communicating technical requirements to functional and/or technical staff. Also responsible for communicating clear expectations and deadlines with immediate staff.
Coordinates all technical activities for CAPPS between the CAPPS Technology Operations Team and various internal CPA stakeholders, various external CAPPS customers, and various CPA contracted vendors (e.g., CPA Information Technology, CPA Information Security Office, CAPPS Agencies (Central and Hubs), Managed Services vendor, software vendors, etc.).
Leading and/or assisting with special project support as may be needed.
Preparing status and productivity reports for CPA Management review on a regular basis, or as requested.
Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.
Assisting with all applicable contract management oversight responsibilities associated with the CAPPS Program, including, but not limited to:
Assisting and participating in the annual IT control audits related to the CAPPS Central applications.
Ensuring contract data security, user permissions, audit trails, and compliance with organizational and regulatory standards.
Performing technical reviews of contract templates, metadata structures, workflows, and automation rules to ensure accuracy and usability.
Working closely with Fiscal Management's contract managers to identify gaps and optimize contract processes.
Overseeing and/or assisting with technical oversight and support related to, but not limited to, SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding standards, security standards, compare reports, application change management review, and batch scheduling review.
Maintaining documentation related to architecture, configuration, integrations, and change management.
Supporting reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance.
Reviewing and suggesting approval for all assigned Technical Deliverables related to CAPPS Architecture, CAPPS System Development Lifecycle, Disaster Recovery, CAPPS Security Plans (SSP), and all CAPPS related Technology plans related to CAPPS applications currently and planning for the future.
Planning and coordinating various technical upgrades (e.g., PeopleSoft image, PeopleSoft Fluid, PeopleTools, other software publisher upgrades, etc.).
Participating as a technical advisor during the procurement cycle for certain CPA-issued procurements for products or services associated with CPA's CAPPS Program. Activities may include, but are not limited to, the following: research of products and services, planning activities, drafting and reviewing documents for use in solicitations, providing technical input for purposes of developing guidelines for evaluating the developed technical specifications, and serving as a technical advisor providing input to CPA's teams during the evaluation and negotiation phases.
Managing and overseeing CPA's CAPPS Service Desk (e.g., BOSSDesk), which includes but is not limited to the design, configuration, testing, and software administration support.
Performing other related Work as assigned.
| Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | ||
| Years | Required/Preferred | Experience |
| 20 | Required | Extensive Texas public sector experience, directly working for or supporting a Texas state government agency |
| 20 | Required | Extensive experience performing technical activities in support of CPA application systems |
| 20 | Required | Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross functional communication |
| 10 | Required | Experience serving in a lead role with responsibility for managing outsourced technical teams and overseeing a Managed Services provider |
| 10 | Required | Experience preparing materials for and conducting executive-level presentations |
| 10 | Required | Experience performing technical project management activities in support of CPA's CAPPS program |
| 10 | Required | Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements |
| 10 | Required | Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies |
| 10 | Required | Experience in IT security and control practices |
| 10 | Required | Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher |
| 10 | Required | Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances. |
| 10 | Required | Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes. |
| 5 | Required | Designing, delivering, and sustaining a reporting framework for more than 100 agencies that delivers accurate data, multitenancy, and agency self-sufficiency for producing and sustaining agency-specific reports. |
| 20 | Preferred | Experience with software and hardware management industry best practices |
| 20 | Preferred | Experience with CPA's legacy Statewide Financial Systems production support activities |
| 10 | Preferred | Experience developing technical specifications to support IT procurements |
Have experience in gathering business requirements for large projects
Work independently in a diverse team environment with on-site and remote team members.
Have strong written, verbal, and interpersonal communication skills.
Have knowledge of project management methodologies.
Have knowledge of technical and functional attributes of Oracle PeopleSoft.
Have problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary.
Have experience with Agile and other SDLC methodologies.
Have experience with ITIL methodologies.
Have experience with or knowledge of information security frameworks (i.e., NIST).
VI. ADDITIONAL TERMS AND CONDITIONS
Attachment A, Texas Comptroller of Public Accounts Additional Terms and Conditions . Upon CPA's selection for the award, CPA will provide the selected IT Staffing Services Vendor with Attachment A for review and signature. The awarded Vendor shall be required to sign and adhere to CPA's Additional T&Cs. The selected Vendor's Candidate shall also be required to sign several security documents and adhere to CPA's Additional T&Cs.
The following provisions apply under the CPA Contract resulting from this solicitation:
CPA Contract Term .
Maximum CPA Contract Term: 3 years.
Initial Term. The Initial Term of the Contract shall be one (1) year, anticipated as follows: Fiscal Year 2027: 09/01/2026 08/31/2027 (estimated 1920 hours).
Optional Renewal(s). CPA may, in its sole discretion based on business need and applicable supporting funds, exercise the option to extend the Contract for up to two (2) additional, one (1) year periods. The Optional Renewal periods available are: (1) 1st Option, CPA Fiscal Year 2028: 09/01/2027 08/31/2028 (estimated 1920 hours), and (2) 2nd Option, CPA Fiscal Year 2029: 09/01/2028 08/31/2029 (estimated 1920 hours).To exercise an Optional Renewal, CPA will notify the awarded Vendor; such notice may be by CPA Purchase Order issuance. The Contract will renew under the same terms and conditions unless either party provides notice to the other party sixty (60) calendar days in advance of the renewal date stating that the party wishes to discuss modifications to the terms or not to renew.
The total estimated hours per Candidate per Contract Term will be determined by CPA based on business needs, the awarded rate, and available funding; the estimated hours provided in this solicitation may be increased and/or decreased as CPA determines.
Notwithstanding the termination or expiration of the Contract, certain provisions, e.g., indemnification, confidentiality, dispute resolution, records retention, and right to audit, shall survive the termination or expiration of the CPA Contract.
Work Location.
CPA has determined that the Candidate(s) selected under this solicitation may be approved by CPA to perform the Services from a remote location as their primary work location.
Remote Location. If the Services awarded are approved to be performed from a remote location, then the following shall apply:
The selected Vendor's Candidate remote working location must be within the continental United States at all times.
On an annual basis during the CPA Contract Term, including each renewal term, under the CPA Contract resulting from this solicitation, the Vendor shall provide the CPA Contract Manager (capps.staff.aug@cpa.texas.gov) with the city and state of the primary remote working location.
On an infrequent ad-hoc basis, CPA reserves the right to require selected Vendor's Candidate to be at CPA's on-site location based on CPA's business need. The ad-hoc Services requirement, if any, shall be at the awarded hourly rate. CPA will not pay for any travel-related costs; any and all travel, per diem, parking, and/or living expenses shall be at the selected Vendor's Candidate's and/or Vendor's expense.
On a permanent basis, in the sole discretion and request of CPA, CPA may require the selected Vendor's Candidate to perform the Services at CPA's on-site location as described below. In the event CPA makes such a request, the requirement shall be memorialized by written agreement to the Contract.
CPA's On-Site Location. If the Services awarded are approved to be performed on-site from CPA's location, then the following shall apply:
The Services will be performed at CPA's main headquarters located at: Texas Comptroller of Public Accounts, LBJ State Office Building, 111 E. 17th Street, Austin, Texas 78774.
The selected Vendor's Candidate is required to be on-site at CPA's location a minimum of twenty-four (24) hours per week, or on-site as otherwise agreed to by CPA.
While working on-site at CPA's location, the selected Vendor's Candidate will be assigned a working location and provided information regarding parking that may be available to CPA contractors.
CPA will not pay for any travel-related costs; any and all travel, per diem, parking, and/or living expenses shall be at the selected Vendor's Candidate's and/or Vendor's expense.
Work Hours . CPA's standard hours of operation are 8:00 a.m. to 5:00 p.m. CT, Monday through Friday. The current CPA workload estimates indicate that approximately one-hundred sixty (160) hours per month shall be required from each of the awarded Vendor's Candidate(s); the number of hours may be revised by CPA based on the negotiated and awarded hourly rate. The workload estimate is based on an eight (8) hour workday and a five (5) day work week. However, CPA anticipates that the Services to be provided by Candidate(s) will be conducted during any and/or all of the following, as requested by CPA: CPA's standard hours of operation, before-hours, after-hours, weekends, and holidays. The Candidate's work schedule must be approved in writing by the CPA Supervising Manager.
Support for Vendor Invoicing . On a weekly basis, each of Vendor's personnel shall use CPA's timekeeping system to record hours worked in providing Services for approval by the CPA Supervising Manager. The CPA Supervising Manager will provide its approval via CPA's timekeeping system; a manual CPA signature is not required; also, CPA is not required to manually sign or approve any Vendor-provided timesheet. Vendor's personnel shall provide its CPA approved timesheet reports to the Vendor to support the monthly invoice to CPA. Vendor shall submit the invoice to CPA, in accordance with the CPA PO, no later than the 15th calendar day of the month to support payment processing. Upon the completion of the Services under each Contract Term, Vendor shall confirm all invoices have been provided to CPA no later than October 31st.
Selection and Award Requirements . As part of the Vendor's Offer, and upon the request of CPA to support the interview process and/or selection of Candidate(s), Vendor shall provide the following, at a minimum:
(1) Picture ID (Government). Vendor must provide a copy of the proposed Candidate's state Driver's License/ID Card or US Government photo identification that indicates their full legal name.
(2) Proposed Work Location and Schedule. Vendor must provide the proposed Candidate's preferred work location and work schedule. If the proposed work location is remote, the Vendor must provide the City and State of the proposed Candidate's primary remote location.
(3) Disclosure of Separate Contract. In accordance with DIR's ITSAC contract, Vendor must disclose whether the proposed Candidate is currently engaged in a separate contract to provide services of any kind to CPA and/or a different customer during the CPA Contract Term under the CPA contract resulting from this solicitation.
Selection Interview Process . Upon the request of CPA, as applicable, Vendor shall be responsible for coordinating the interview between CPA and Vendor's selected Candidate at a mutually agreeable date and time. At CPA's discretion, the interview, if any, may be conducted via teleconference with cameras on (e.g., Microsoft Teams) or on-site at CPA's designated location.
Onboarding of Selected Candidate . To support the onboarding of the Vendor's selected Candidate, the following at a minimum applies:
(1) Background Check, Prior to Award. In accordance with the provision in CPA's Additional T&Cs (Attachment A), the Vendor must attest that the background check has been performed and passed for the selected Candidate, and must disclose any felonies. The criminal background check shall be conducted at the Vendor's expense
(2) Assignment of CPA Equipment, Upon Commencement of Services. Unless otherwise mutually agreed to between CPA and Vendor, upon commencement of the Services, regardless of the primary work location that may be agreed to between CPA and Vendor, the selected Vendor's Candidate is required to come in person to CPA's designated location to meet with CPA's Supervising Manager and obtain the CPA equipment to perform the Services. As applicable, the awarded Vendor shall be fully responsible for all expenses related to the onboarding of the selected Vendor's Candidate, which includes but is not limited to any and all travel, per diem, parking, shipping of CPA equipment, and/or living expenses.
Offboarding of Selected Candidate . Upon the resignation, expiration, or termination of the Services provided by the selected Vendor's Candidate, Vendor shall be fully responsible for providing notification to CPA's Contract Manager (capps.staff.aug@cpa.texas.gov), and shall coordinate the return of the CPA equipment with the CPA Contract Manager and/or CPA's Supervising Manager. As applicable, the awarded Vendor shall be fully responsible for all expenses related to the offboarding of the selected Vendor's Candidate, which includes but is not limited to any and all travel, per diem, parking, shipping of CPA equipment, and/or living expenses
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