Defines, advances, and manages the automation and artificial intelligence strategy for Northside Hospital. This role identifies opportunities to streamline operations, reduce manual effort, and lower costs by applying intelligent automation solutions. The Automation & AI Architect partners with operational and clinical leaders to analyze inefficient processes, redesign workflows, and champion initiatives that deliver measurable value.
PRIMARY DUTIES AND RESPONSIBILITIES
Creates and maintains the Automation & AI Strategy and Roadmap for Northside Hospital
Identifies operational processes suitable for automation, AI augmentation, or workflow redesign
Benchmark AI opportunities in healthcare to improve efficiency and reduce expenses.
Partners with departments to transform manual workflows using automation technology
Conducts assessments of automation and AI opportunities; recommends prioritized initiatives based on quantifiable value
Sponsors automation initiatives that improve operational efficiency, reduce cost, and eliminate manual or repetitive tasks
Maintains awareness of current automation and AI technologies, trends, and platform capabilities
Mobilizes approved initiatives through existing program delivery structures and collaborates with project teams throughout execution
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED
Bachelor's degree in Engineering, Information Systems, Business, Computer Science, or related technical field. (Equivalent experience may substitute.)
Strong knowledge of automation tools, AI/ML platforms, workflow tools, RPA technology, and data analytics concepts
Ability to communicate effectively with executives, operational leaders, and technical teams
Strong understanding of business process improvement methodologies
Ability to analyze workflows and identify automation opportunities with measurable outcomes
Expert knowledge of hospital operations
PREFERRED:
Master's degree in Engineering, Information Systems, Business, or related field
Five (5) years of experience in automation, AI, process engineering, or related technology fields
Certifications in automation platforms (UiPath, Automation Anywhere, Power Automate), AI/ML, or process improvement (Lean, Six Sigma)
Experience working in a healthcare environment
Excellent analytical, communication, and customer service skills
Experience leading crossfunctional automation initiatives