Lighthouse Technology Services is partnering with our client to fill their Enterprise Capacity Analyst position! This is a 10 mo contract to hire opportunity. Ability to work remotely in the U.S., but MUST be willing to relocate to Buffalo, NY upon conversion. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.
What You'll Be Doing:
Drive enterprise-wide capacity visibility by aggregating and analyzing capacity and demand data across decentralized technology domains to support executive decision-making
Coordinate and facilitate capacity management governance forums, including Senior Working Group and Steering Committee sessions, preparing executive summaries and decision support materials
Develop and maintain standardized reporting frameworks, dashboards, and templates to ensure consistency in capacity reporting across all domains
Analyze capacity utilization trends, forecasts, and constraints to identify risks, opportunities, and optimization strategies for enterprise infrastructure
Partner with infrastructure domain leads, enterprise monitoring teams, and architecture stakeholders to collect, validate, and align capacity and demand-related inputs
Support the evolution and maturation of the Enterprise Capacity Management Program by refining standards, processes, and reporting structures
Produce actionable, data-driven insights and analytics that enable leadership to make informed decisions about capacity allocation and forward-looking demand
Track governance meeting outcomes, decisions, and follow-up actions to ensure program accountability and continuous improvement
What You'll Need to Have:
5+ years of experience as a Business Systems Analyst, Data Analyst, or similar role within enterprise IT environments
Proven ability to analyze, aggregate, and interpret complex data across multiple sources and domains with high attention to data integrity
Strong experience supporting governance forums and creating executive-level reporting materials
Demonstrated ability to facilitate meetings and drive structured outcomes in cross-functional, matrixed environments
Experience with capacity management, enterprise monitoring platforms, or observability tools (strongly preferred)
Proficiency in developing dashboards and analytics using tools such as Power BI, Tableau, or advanced Excel
Excellent stakeholder management and communication skills with the ability to translate technical data into clear, actionable insights