Enterprise KM Leader: ITSM, AI-Powered Knowledge

Hispanic Alliance for Career Enhancement

Kansas City, MO

JOB DETAILS
SKILLS
Artificial Intelligence (AI), IT Service Management (ITSM), Knowledge Management, ServiceNow, Team Player, Technical Support
LOCATION
Kansas City, MO
POSTED
1 day ago

The Hispanic Alliance for Career Enhancement is seeking an Enterprise Knowledge Management Leader in Missouri to champion a collaborative culture across IT Services. You will implement strategies to enhance self-service capabilities, reduce resolution times, and unite various technical teams.The ideal candidate must have 7 years of experience in Knowledge Management, proficiency with ITSM platforms like ServiceNow, and a Bachelor's degree in a relevant field. This full-time position offers competitive pay and excellent benefits..#J-18808-Ljbffr

About the Company

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Hispanic Alliance for Career Enhancement