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Enterprise Network Engineer III

Wide Open West

Denver, Colorado

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JOB DETAILS
SKILLS
Administrative Skills, Architectural Design, BGP, Broadband, Business Growth, Communication Skills, Computer Science, Configuration Management, Customer Experience, Dental Insurance, Digital Certificates, Document Management, Documentation, Engineering, Enterprise Architecture, Financial Systems, Firewalls, Hardware Upgrades, High Availability, Identify Issues, Information Technology & Information Systems, Juniper Networks Product Family, Leadership, Load Balancing, Local Area Network (LAN), MPLS (Multi-Protocol Label Switching), Mentoring, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Multitasking, NetSuite, Network Administration/Management, Network Architecture/Engineering, Network Connectivity, Network Design, Network Monitoring, Network Routers, Network Scalability, Network Support, Network Switching, Network System Hardware, Network Systems, On Call, Online Communications, Open Shortest Path First Protocol (OSPF), Operational Support, Performance Management, Problem Solving Skills, Process Improvement, ServiceNow, Software Administration, Team Building, Team Player, Tuition Reimbursement, Typing, VPN (Virtual Private Network), Vision Plan, Wide Area Network (WAN), Willing to Travel
LOCATION
Denver, Colorado
POSTED
29 days ago
The Opportunity- Hybrid Work Model: 3 days in office, 2 days WFH

At WOW! Internet Cable & Phone , we're transforming the way people connect-delivering fast, reliable internet and communications solutions that power homes, businesses, and communities. Behind that experience is a modern, evolving network built by talented engineers who are passionate about performance, scalability, and innovation.

The Engineer III, Enterprise Network is a key contributor to that mission. In this role, you'll work alongside skilled engineers and architects to design, operate, and optimize enterprise network systems that support business growth and customer experience. If you're someone who thrives in a collaborative environment, enjoys solving complex challenges, and wants to make a tangible impact, this is your opportunity to build what's next.

What WOW! Offers
  • Base salary up to $125,000 annually, commensurate with experience, plus short-term incentive plan, and comprehensive benefits including:
    • Medical, dental, and vision insurance
    • 401(k) with company match
    • Paid time off & company holidays
    • Tuition reimbursement for continued development
    • Employee broadband discounts


What You'll Do

Key responsibilities include, but are not limited to:
  • Provide operational support, administration, incident resolution, and problem management for network infrastructure, hardware, next-generation applications, and VPN (Virtual Private Network) solutions
  • Perform network administration, including software updates, hardware upgrades, and certificate management
  • Execute change and configuration management across all enterprise network equipment
  • Monitor network infrastructure to ensure high availability, uptime, and rapid issue resolution
  • Design and implement new network solutions to address business needs and improve overall performance
  • Collaborate closely with IT Infrastructure teams and Enterprise Architects to design solutions, resolve issues, and share knowledge
  • Create and maintain clear documentation to improve the supportability and scalability of network infrastructure
  • Provide leadership across projects, technologies, and team initiatives
  • Participate in additional duties as assigned


What You Bring

Education
  • Bachelor's degree in Information Technology, Computer Science, or a business-related field; or an equivalent combination of education and experience


Experience & Skills
  • 4+ years of related network engineering experience
  • Hands-on experience with LAN/WAN and Internet connectivity
  • Experience supporting network equipment including routers, switches, firewalls, and load balancers (Juniper experience preferred)
  • Advanced troubleshooting skills across hardware and software environments
  • Experience documenting processes and technical procedures
  • Strong knowledge of large-scale network design and administration, including:
    • OSPF, ISIS, BGP
    • MPLS, Segment Routing
    • L3VPN, L2VPN


Core Competencies
  • Demonstrates ownership and accountability for technology solutions
  • Aligns problem-solving with departmental and organizational goals
  • Identifies issues and delivers well-researched, practical solutions
  • Makes recommendations based on business impact and technical insight
  • Communicates complex technical concepts clearly through both written and visual formats
  • Acts as a mentor and contributes positively to team development
  • Collaborates effectively across teams and stakeholders
  • Manages multiple priorities in a fast-paced environment
  • Challenges the status quo and brings innovative thinking to processes and solutions


Technical Tools & Systems
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • ServiceNow ticketing systems
  • Diagramming tools (Lucidchart, Microsoft Visio, Omnigraffle)
  • Workday HCM
  • NetSuite financial systems


Work Environment & Expectations
  • Regularly required to communicate effectively (talk and hear)
  • Frequent use of hands for typing, handling equipment, and managing documentation
  • Requires close vision and sustained focus
  • Participation in a rotating on-call schedule, including escalated support responsibilities and primary ownership of server-related equipment
  • Some travel may be required


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