Enterprise Operations Manager

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent excited to join that effort. To learn more about our exciting organization, please visit www.unissant.com.

Enterprise Operations Manager

Unissant is seeking an Enterprise Operations Manager to join the team in support of a Federal IT services program.

The ideal candidate has extensive experience leading technical engineering managers, technical leads, and teams responsible for enterprise infrastructure and cybersecurity operations in a large and complex Federal environment.

Essential Duties and Responsibilities

• Lead technical engineering managers, leads, and teams responsible for enterprise IT infrastructure and cybersecurity services for a Federal organization supporting at least 2000 users.
• Provide strategic oversight for enterprise operations, ensuring stability, resilience, performance, and security of enterprise systems.
• Drive technical innovation, modernization, and operational improvement initiatives across infrastructure and cybersecurity service areas.
• Ensure the successful operation of enterprise platforms in a complex, heterogeneous environment.
• Communicate operational priorities, risks, performance, and modernization initiatives effectively to stakeholders and leadership.

Work Experience and Job Skills

• 10+ years experience with at least five years of experience leading technical engineering managers, leads, and teams responsible for all IT infrastructure and cybersecurity services in a Federal organization supporting at least 2000 users.
• Demonstrated ability to provide strategic oversight, drive technical innovation and modernization, and lead technical teams in a complex environment.
• Proven ability to ensure the stability and security of enterprise systems.
• Strong leadership, organizational, and stakeholder communication skills.

Education

• Bachelor's Degree is required. Preferred field of study in Computer Science, Information Technology, Information Systems, Operations Management, or related field of study.
• MBA/Master's Degree in a relevant field of study preferred.

Certificates, Licenses and Registrations

• Relevant infrastructure and cybersecurity certifications preferred.

Communication Skills

• Excellent verbal and written skills, ability to present proposals and performance data, comfortable interfacing all levels of organization.
• Ability to write clear and concise creative content in a highly confidential manner.

Travel

• Travel may be required based on client and program needs.

Environmental Requirements

• Mainly a routine office environment.
• May be required to lift up to ten (10) pounds.
• Flexible in working extended hours.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Please note: Candidate(s) will be required to go through pre-employment screening.

Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)