Enterprise Optimization Specialist

Crisis24 Ltd

annapolis, MD

JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Artificial Intelligence (AI), Business Administration, Business Analysis, Business Operations, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Analysis, Data Visualization, Data Visualization Tools, Database Report Tools, Decision Support, Detail Oriented, Finance, Leadership, Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Power BI, Presentation/Verbal Skills, Process Improvement, Progress Reports, Project/Program Management, Relationship Management, Reporting Dashboards, Sales Management, Salesforce.com, Strategic Planning, Writing Skills
LOCATION
annapolis, MD
POSTED
30+ days ago

What We Are Looking For

Join a dynamic and forward-thinking organization as a Business Optimization Analyst. This high-impact role offers the opportunity to work closely with executive leadership on strategic initiatives that shape the future of the company. You'll leverage cutting-edge AI tools, drive process improvements, and gain exposure to cross-functional projects that span the entire organization. This position requires a bachelor's degree (MBA preferred), at least two years of relevant experience, proficiency in AI platforms, Microsoft Office, Power BI, and Salesforce CRM, along with strong communication, organizational skills, and the ability to manage multiple projects with discretion and confidentiality. This is an excellent opportunity for a motivated professional seeking meaningful growth, this position provides a clear path for advancement in a fast-paced, innovative environment.

What You Will Work On

  • Conduct data analysis to support strategic decision-making and organizational improvement.
  • Leverage AI tools to enhance efficiency and educate executive team members.
  • Design and implement reporting and analytics solutions, with a focus on data visualization.
  • Use tools like Power BI to create intuitive dashboards that highlight key business insights.
  • Identify and resolve process inefficiencies in collaboration with business and operations leaders.
  • Track and report on progress, risks, and deliverables for key initiatives.
  • Prepare executive-level materials including agendas, presentations, and background documents.
  • Support CEO Review meetings through material preparation, logistics coordination, and stakeholder engagement.
  • Facilitate meetings and communicate findings and recommendations effectively.
  • Manage administrative functions to ensure smooth operations within the President's Office.
  • Maintain confidentiality and professionalism in handling sensitive information.
  • Provide after-hours support for urgent or time-sensitive matters as needed.

What You Will Bring

  • Bachelor's degree in Business Administration, Finance, or a related field (MBA preferred).
  • 2+ years of experience in a business analyst or similar role, with a strong emphasis on stakeholder engagement and relationship management
  • Advanced proficiency in AI platforms and Microsoft Office (Word, Excel, Outlook, Teams).
  • Strong skills in data visualization and reporting tools, especially Power BI.
  • Excellent written and verbal communication skills.
  • Exceptional attention to detail, organizational skills, and discretion.
  • Ability to manage multiple projects and adapt to changing priorities.
  • Familiarity with Salesforce CRM and related tools.
  • Self-starter with the ability to work independently and collaboratively.

About the Company

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Crisis24 Ltd