Enterprise Pro Analyst III

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Position Overview

Experienced and highly independent Enterprise Pro Analyst III responsible for executing activities related to detailed requirements gathering, business analysis, solution design, code implementation, testing, end-user training, maintenance of Variant Configuration models, pricing, and day-to-day support for IGT products. The role involves close collaboration with business stakeholders to ensure effective and scalable SAP solutions.

Responsabilities

• Create and maintain multiple semi-complex product models within the SAP Variant Configurator to ensure accurate and efficient generation of Bills of Materials (BOMs).
• Collaborate closely with cross-functional teams to gather business requirements and translate them into functional specifications and solution designs.
• Contribute to projects focused on developing robust, scalable solutions that meet current business needs while anticipating future enhancements.
• Troubleshoot and resolve escalated, high-risk, and semi-complex Variant Configuration (VC) issues.
• Support SAP pricing record maintenance and assist Strategic Pricing teams with sales promotion implementations as needed.
• Monitor the Help Desk queue and process inbound JIRA tickets, researching and resolving issues as required.
• Support license maintenance and provide occasional troubleshooting assistance when needed.
• Perform VC table loads as assigned.
• Create documentation and cross-train team members to ensure knowledge sharing and operational continuity.
• Monitor monthly domestic and international theme releases and validate the accuracy of new theme loads.
• Identify opportunities for process improvements and drive system and operational enhancements.
• Perform additional ad hoc responsibilities and VC-related activities supporting operational and software system initiatives as required.

Qualifications

• Bachelor's degree required
• Must have 5+ years of related work experience in SAP VC modeling and SAP or college course work in business processes/systems.
• Must have a good understanding of SAP software and especially the order to cash processes, in general.
• Good understanding of Standard Pricing, VC Pricing
• Ability to ALE for data transfers to different SAP clients
• Excellent communication skills required including in English (verbal and written)
• Strong organizational, operational, and analytical skills with detail-oriented mindset capable of maintaining high level of accuracy working with large data sets
• Ability to manage multiple work requirements, considering priorities to meet potentially high-pressure deadlines
• Self-motivated to find and implement process improvements
• Demonstrates friendly attitude and responsive customer service to all internal customers.
• Proficient in Excel
• Ability to work up to 100% in office, full time, upon request
• Preference will be given to candidates with a good understanding of IGT products/Gaming business, processes, and workflows.

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IGT is committed to fostering a diverse, equitable, and inclusive workplace that reflects the global communities and customers we serve. We strive to create an environment where all employees feel valued, respected, and empowered.

IGT is an equal opportunity employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex, sexual orientation, gender identity, age, national origin, disability, or any other characteristic protected by applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.