Enterprise Sales Development Representative

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Enterprise Sales Development Representative drives pipeline and revenue growth by identifying, engaging, and qualifying Mid-Market and Enterprise opportunities. The role conducts strategic outbound prospecting, engages executive decision-makers, uncovers business needs, and partners with field sales to create qualified pipeline and accelerate opportunities through the sales funnel.

Job Description

Responsibilities:

• Generate qualified Mid-Market and Enterprise opportunities through outbound calling, email, social selling, lead follow-up, and targeted account outreach.
• Research target accounts, identify key decision-makers, and uncover business needs and potential opportunities.
• Engage executives, including IT Directors, CIOs, CTOs, and CEOs, to conduct discovery and qualify opportunities.
• Build and maintain a healthy sales pipeline while meeting or exceeding goals for appointments, pipeline creation, revenue contribution, and activity.
• Partner with field sales to develop account strategies, prioritize prospects, and execute effective warm handoffs of qualified opportunities.
• Maintain accurate prospect, activity, and opportunity information within CRM and designated sales systems.
• Leverage sales technologies and data to personalize outreach and improve prospect engagement.
• Collaborate with Sales, Marketing, Sales Engineering, and other cross-functional partners to drive results and ensure consistent customer engagement.
• Outbound cold calling and prospecting experience required; Mid-Market or Enterprise B2B prospecting experience preferred.
• Minimum 5 years of professional experience, including experience supporting complex products or services and partnering closely with sales teams.
• Strong executive communication, discovery, qualification, active listening, and relationship-building skills.
• Experience using CRM and sales prospecting technologies to manage activity and pipeline.
• Strong cross-functional collaboration skills with a demonstrated ability to drive results through partnership.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $21.00

Total Target Compensation (Base Pay plus Targeted Commission): $33.01

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.