Enterprise Sales Engineer II, Spectrum Business

Charter Communications Inc
  • Livonia, MI
    8 days ago

    Job Description

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    Full Time Livonia, Michigan Date posted 09/29/2026 Business unit: Spectrum Business Areas of interest: Sales, Telecom Sales Engineer Requisition Number: 2026-83442 SEN215 Spectrum Business

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Ready to deliver advanced network solutions for mid-market clients and partner with sales teams on technical strategy? As a Mid Market Sales Engineer II at Spectrum, you will evaluate customer requirements, design cost-effective network solutions and present compelling technical proposals focused on Fiber Internet Access, Private Networking, Voice and Cloud services. Your expertise will help clients achieve their goals while supporting Spectrum's continued growth and innovation.

    How You Will Make an Impact

    • Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions
    • Design complex voice and data network solutions, preparing network topologies and technical specifications for customer applications
    • Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for review, approval and costing
    • Compile project cost elements, work on solution pricing and submit IRR analyses to Finance for approval
    • Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
    • Support Sales Engineer I with complex solutions, acting as a resource on technical projects and customer challenges
    • Present technical proposals on Spectrum Business products and services, guiding customers through integration and implementation
    • Serve as a liaison between customers, sales teams and internal departments, conducting site surveys for successful installations
    • Provide documentation and support to installation and project management teams, clarifying service expectations with diagrams, written materials, handling questions during installation and turn-up related to solution design and equipment operation
    • Deliver technical training to Account Executives, Account Managers and Sales Support personnel, and assist with developing and launching new products
    • Maintain and expand knowledge of Spectrum Business products, industry trends and emerging technologies

    Working Conditions

    • Office environment
    • Travel Required

    What You Will Bring to Spectrum

    Required Qualifications

    Education

    • High school diploma or equivalent from an accredited organization (GED)

    Skills

    • Read, write, speak and understand English
    • Work closely with sales executives and proven knowledge of the sales cycle
    • Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
    • Sales skills in presentation and proposal design
    • Understanding of networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
    • Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
    • Consultative approach with strong knowledge of converged multimedia applications
    • Experience with voice networking including VoIP, signaling protocols, PBX, and routing protocols: BGP, ISIS, OSPF, RIP and emerging technologies
    • Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
    • Proficiency with MS Visio, Word, Excel, PowerPoint and MS Project
    • Valid driver's license, satisfactory driving record and auto insurance coverage

    Preferred Qualifications

    Education

    • Bachelor's degree with a concentration in IT or telecommunications engineering technology, or equivalent training and experience

    Experience

    • 5+ years of sales engineering and networking experience in the telecom or service provider industry

    Skills

    • CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred

    #LI-MD2

    SEN215 2026-83442 SEN215 2026

    Here, our employees don't just have jobs, they''re building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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    Numbers & Facts

    LocationLivonia, MI

    Skills

    • Advertisingunmatched
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    • BGP Routing Protocolunmatched
    • Business Servicesunmatched
    • CCDA - Cisco Certified Design Associateunmatched
    • CCDP - Cisco Certified Design Professionalunmatched
    • CCNA - Cisco Certified Network Associateunmatched
    • CCNP - Cisco Certified Network Professionalunmatched
    • Cloud Computingunmatched
    • Computer Networksunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • DNS (Domain Name System)unmatched
    • DWDM (Dense Wavelength Division Multiplexing)unmatched
    • Driver's Licenseunmatched
    • Emerging Technologyunmatched
    • English Languageunmatched
    • Enterprise Salesunmatched
    • Ethernetunmatched
    • Financial Analysisunmatched
    • Firewallsunmatched
    • IP (Internet Protocol)unmatched
    • Industry/Trade Analysisunmatched
    • Information Technology & Information Systemsunmatched
    • Information/Data Security (InfoSec)unmatched
    • Inside Salesunmatched
    • Internal Rate of Return (IRR)unmatched
    • Internet TVunmatched
    • Local Area Network (LAN)unmatched
    • Local Newsunmatched
    • MPLS (Multi-Protocol Label Switching)unmatched
    • Metropolitan Area Network (MAN)unmatched
    • Microsoft Excelunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Projectunmatched
    • Microsoft Visiounmatched
    • Microsoft Wordunmatched
    • Multimediaunmatched
    • Network Performance/Analysisunmatched
    • Network Routersunmatched
    • Network Switchingunmatched
    • Network Topologyunmatched
    • Open Shortest Path First Protocol (OSPF)unmatched
    • Operational Auditunmatched
    • PBX (Private Branch eXchange)unmatched
    • Partner Salesunmatched
    • Pre-Salesunmatched
    • Presentation/Verbal Skillsunmatched
    • Pricingunmatched
    • Product/Service Launchunmatched
    • RIP (Routing Information Protocol)unmatched
    • Regulationsunmatched
    • SONETunmatched
    • Salesunmatched
    • Sales Cycleunmatched
    • Sales Managementunmatched
    • Sales Presentationunmatched
    • Sales Supportunmatched
    • Sales/Support Engineering (SE)unmatched
    • Sportsunmatched
    • Support Documentationunmatched
    • T-3 / DS3unmatched
    • TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
    • Target Marketingunmatched
    • Technical Deliveryunmatched
    • Technical Presentationunmatched
    • Technical Salesunmatched
    • Technical Strategyunmatched
    • Technical Trainingunmatched
    • Telecommunicationsunmatched
    • Telephonyunmatched
    • VPLS (Virtual Private LAN Service)unmatched
    • VPN (Virtual Private Network)unmatched
    • Vertical/Industry Marketingunmatched
    • VoIP (Voice over IP)unmatched
    • Wide Area Network (WAN)unmatched
    • Willing to Travelunmatched

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