Academic Research, Application Programming Interface (API), Applications Security, Automation, Best Practices, Business Services, Business Solutions, Business Support, Communication Skills, Community Support, Computer Skills, Content Management, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Documentation, Enterprise Architecture, Financial Operations, Financial Systems, Help Desk, IT Service Management (ITSM), Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Information/Data Security (InfoSec), Leadership, Management of Information Systems/Technology (MIS), Microsoft Product Family, Peer-to-Peer Architecture, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Procure to Pay/Purchase to Pay (P2P), Relational Databases (RDBMS), Requirements Management, Salesforce.com, Software Administration, Software as a Service (SaaS), System Architecture, System Integration (SI), Systems Administration/Management, Systems Analysis, Systems Reliability, Team Player, Technical Support, Time Management, Training/Teaching, Writing Skills
Enterprise Systems Analyst
We are hiring IT Analysts to administer and support enterprise SaaS solutions, including Airtable, Microsoft 365, Salesforce, TeamDynamix, Laserfiche, and P2P systems, delivering innovative, timely solutions in a collaborative campus environment.
- 521481
- Manhattan, Kansas, United States
- Division of Info Tech
- Staff Full Time (Unclassified - Regular)
- Closing at: May 22 2026 - 23:55 CDT
- Hybrid eligible
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About This Role
The Enterprise Systems Analyst provides administration, configuration, and end-user support for a variety of enterprise SaaS platforms that support business, financial, and operational functions across the organization. This role partners closely with functional stakeholders and IT teams to deliver scalable, reliable, and user-focused solutions.
This position may support a range of enterprise platforms depending on team alignment and organizational needs. Candidates with experience in any combination of business systems, financial systems, or enterprise SaaS platforms are encouraged to apply.
In this role you will:
- Administer, configure, and support enterprise SaaS applications across multiple functional domains (e.g., business systems, financial systems, content management, CRM, ITSM).
- Provide end-user support, troubleshooting, and issue resolution to ensure system reliability and user satisfaction.
- Collaborate with stakeholders to gather requirements and translate business needs into effective system solutions.
- Support system integrations and data flows, including working with relational databases and integration tools.
- Contribute to system enhancements, process improvements, and automation opportunities.
- Ensure solutions are scalable, secure, and aligned with enterprise standards and best practices.
- Develop and maintain documentation, training materials, and knowledge resources.
About Us
Kansas State University''s Division of Information Technology is committed to providing excellent IT services to the K-State community in support of the teaching, learning, research, and service missions. They offer a wide range of information technology and communications services. They provide leadership for developing and delivering computing and digital resources to K-State students, faculty and staff. The Division coordinates and manages central IT business services including Enterprise Systems, Portfolio & Project Governance, Infrastructure & Operations, Academic Applications, Information Security, and Academic IT and Research Support.
Worksite Description
This position is Hybrid eligible. This position may be eligible for hybrid work arrangements. Specific details will be discussed during interviews.
All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.
What You''ll Need to Succeed
Minimum Qualifications:
- Requires a high school diploma (or equivalent) and nine years of relevant experience. Requirements may be met through a combination of education and experience.
Preferred Qualifications:
- Bachelor''s degree preferably in technical or business-related discipline.
- Excellent oral and written communication skills.
- Five or more years of experience administering and supporting enterprise SaaS platforms, such as:
Collaboration and productivity tools (e.g., Microsoft 365)
CRM systems
IT service management (ITSM) tools
Financial or procure-to-pay systems
Content and document management platforms
Other enterprise business applications
- Experience with integration tools, APIs, and relational databases.
- Understanding of enterprise systems architecture and the ability to design solutions that scale across departments and functions.
- Demonstrated ability to work across technical and functional teams in a collaborative environment.
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship
How to Apply
Please submit the following documents:
- Resume
- Cover letter
- Three professional references
Application Window
Applications close on: May 22, 2026
Anticipated Hiring Pay Range
$70,835 - $80,000