Entertainment Leadership

Overview:

Our team of Entertainment Team Leads work with performers, team members, and guests to ensure safety for all as well as creating memorable entertainment and event experiences park-wide. This role supervises team members in the park daily, assists with training, scheduling, evaluating, disciplining, and supporting teams on location. As an Entertainment leader, you will work to ensure departmental goals and objectives are communicated and implemented by personnel under your supervision. Positions vary on park-wide Entertainment operations and programming ranging from working with the Character Program, Special Event/Festival programming, Technical/Production team, Costumes/Cosmetology team, or even in a Stage Management capacity with the Shows team. As a leader, your ability to lead a team, communication skills, positive attitude, and attention to detail assist us in delivering an excellent guest entertainment experience daily. 

 

Lead daily assigned duties may vary depending on location/program assignment & may include tasks such as: 

• Supervising daily operations within the Entertainment department 
• Opening/closing locations ensuring cleanliness in guest facing areas as well as backstage areas 
• Promotes teamwork and creates a positive & safe work environment for all 
• Monitor & report team member timekeeping ensuring all park policies are followed daily 
• Maintain team member schedules in UKG 
• Ensure all program elements are safe, properly operating, & clean 
• Provide excellent customer service for our guests 
• Supporting our teams daily to produce superior guest entertainment experiences 
• Resolves guest and team member concerns following proper protocols and procedures 
• Communicate with various teams within the Entertainment department efficiently & respectfully 
• Establishes & maintains good working relationships with other park departments and partners 
• Coordinate and carry out logistics for special events & activations in park as assigned 
• Accurately completes necessary daily paperwork including reports, files, and venue checklists
• Follows and enforces all park & department policies and procedures 
• Monitors and reports supply inventory levels to upper management  to ensure adequate supplies to complete job tasks
• Other duties as assigned 

Free tickets for your family & friends!
Scholarship opportunities!
Exclusive team-member parties, events, giveaways, discounts, and more!
Free access to Six Flags parks!
‍Job and Career Building Skills
Flexible scheduling

 

Apply now if you're looking for a rewarding job that's also FUN! Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. 

Responsibilities:

We are here to make people happy!! Carowinds team members are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

Qualifications:

• You! 
• Positive attitude and readiness to bring the FUN by making our entertainment programming come to life. 
• Ability to pass a background check. 
• Maneuverability and mobility to move from location to location within the park daily. 
• People who love helping others and will support the needs of our guests and team members.
• Good judgement and a commitment to safety. 
• Ability to work and interact with people from diverse backgrounds. 
• Individuals with a passion and excitement about Carowinds. 
• Availability to include some weekdays, weekends, evenings, and holidays.