Billing, Customer Satisfaction, Customer Service Evaluation, Customer Support/Service, Customer/Client Research, High School Diploma, Marketing, Organizational Skills, Revenue Growth, Sales, Sales Strategy, Sales Support, Service Delivery
ZENO Management, Inc., a sales and marketing firm, is hiring an Entry Level Account Coordinator to support AT&T Fiber clients across Milwaukee. The Entry Level Account Coordinator will also strengthen sales relationships, guide clients through a smooth fiber transition, and reinforce the sales experience by ensuring every client receives clear support from start to finish.
As an Entry Level Account Coordinator, you'll engage clients with AT&T Fiber's internet designed for dependable, high-speed performance. The Entry Level Account Coordinator will then simplify decisions by connecting client priorities with future-ready fiber-optic service. Every sales interaction reflects thoughtful professionalism, ensuring clients are valued throughout their journey.
Role Requirements for an Entry Level Account Coordinator
- Oversee post-installation client care for AT&T Fiber clients, ensuring a smooth experience that supports repeat sales and long-term client satisfaction.
- Visit clients directly to confirm their AT&T Fiber setup is working at full potential, creating opportunities to reinforce value and drive additional sales.
- Walk clients through key AT&T Fiber features in a clear and approachable way, improving their experience while naturally supporting sales retention.
- Help clients understand the reliability of their AT&T Fiber connection, building confidence that leads to stronger sales trust and referrals.
- Handle service and billing concerns with a straightforward approach, ensuring satisfaction while protecting future sales opportunities.
- Collect and report client insights to improve service delivery, strengthen sales strategies, and identify areas for AT&T Fiber expansion.
Qualities of an Entry Level Account Coordinator
- A high school diploma or GED is preferred and is a plus.
- Experience in sales or client care is a bonus.
- Simplifies complex details so clients feel comfortable and informed.
- Works as a beginner Account Coordinator to ensure smooth client support.
- Promotes loyalty by delivering care that exceeds expectations.