Entry Level Account Manager

HHV

Hayward, CA

JOB DETAILS
SKILLS
Business Development, Business Growth, Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Documentation, High School Diploma, Interpersonal Skills, Marketing Communications, Microsoft Office, Needs Assessment, Onboarding, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Sales, Sales Management, Sales Support, Team Player, Time Management, Vision Plan, Writing Skills
LOCATION
Hayward, CA
POSTED
7 days ago

We are seeking a motivated Entry-Level Account Manager to join our growing team. This position is ideal for recent graduates or individuals looking to begin a career in account management, client services, customer success, business development, or sales. Training is provided.

As an Entry-Level Account Manager, you will build relationships with clients, support customer accounts, and help ensure a positive customer experience. Working alongside experienced team members, you will develop skills in client communication, account support, problem-solving, and business growth.

Responsibilities

  • Build and maintain positive relationships with new and existing clients.
  • Serve as a primary point of contact for assigned customer accounts.
  • Respond to client inquiries and provide timely solutions.
  • Assist with onboarding new clients and maintaining account records.
  • Identify customer needs and recommend appropriate products or services.
  • Collaborate with internal teams to ensure client satisfaction.
  • Monitor account activity and follow up on customer requests.
  • Maintain accurate documentation and customer information.
  • Meet individual and team performance goals.
  • Perform additional duties as assigned.

Qualifications

  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field is preferred but not required.
  • No prior account management experience required; training is provided.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to work independently and as part of a team.
  • Basic computer proficiency, including Microsoft Office and CRM software (preferred).
  • Positive attitude and willingness to learn.

Preferred Skills

  • Customer Service
  • Account Management
  • Client Relations
  • Communication
  • Sales Support
  • Problem Solving
  • Time Management
  • Organization
  • Teamwork
  • Attention to Detail

Benefits

  • Paid training
  • Career advancement opportunities
  • Health, dental, and vision insurance
  • Performance-based incentives
  • Supportive and collaborative work environment

About the Company

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HHV