Administrative Skills, Communication Skills, Customer Support/Service, English Language, Financial Services, Insurance, Leadership, Licensing, Maintenance Services, Multilingual, Multitasking, Needs Assessment, Organizational Skills, Spanish Language, Team Player, Telephone Skills
Entry Level Bilingual Receptionist (Spanish/English)
Receptionist – Entry Level (Bilingual English/Spanish Required) – State Farm Team Member
Fort Worth, TX $35,000–$50,000 annually (base salary + bonuses)
Kathleen Alexander State Farm Agency is hiring a bilingual Receptionist to join our team. This is a great opportunity for someone who enjoys working with people, staying organized, and starting or growing a long-term career in insurance and financial services. Must be fluent in English and Spanish.
This is more than a front desk role. We are building a high-performing team and looking for individuals who want to grow, develop new skills, and advance within the agency over time.
Responsibilities:
- Greet customers and provide a welcoming, professional office experience
- Answer incoming calls and assist customers in both English and Spanish
- Support walk-in customers with payments, scheduling, and general questions
- Assist with basic policy service requests and administrative tasks
- Maintain organization of the front office and daily workflows
- Communicate clearly with customers and team members
- Help identify customer needs and support the team with service opportunities
Compensation:
- Base salary plus performance-based bonuses
- Total compensation: $35,000–$50,000 annually
Benefits:
- Bonus and commission opportunities (where applicable)
- Paid time off and paid holidays
- Ongoing training and development
- Career growth opportunities into licensed roles, leadership, and financial services
Qualifications:
- Bilingual in English and Spanish preferred
- Customer service, receptionist, or office experience preferred
- Professional phone presence and strong communication skills
- Strong organization and multitasking ability
- Positive attitude and team-oriented mindset
- Reliable and punctual
- Comfortable using computers and learning new systems
Additional Preferences:
- Insurance experience is helpful but not required
Licensing:
- Property and Casualty license (must be willingness to obtain)
If you are dependable, outgoing, and looking for a long-term opportunity with growth potential, apply today.