Entry Level Customer Service Assistant

Lorygen Group

Los Angeles, California

JOB DETAILS
SKILLS
Business Growth, Communication Skills, Computer Skills, Consumer Branding, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Interpersonal Skills, Multitasking, Order Processing, Startup, Track Customer Issues
LOCATION
Los Angeles, California
POSTED
1 day ago

About Us

We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.

Overview:

We are seeking a motivated Entry-Level Customer Service Assistant to support customer interactions, assist with service inquiries, and help maintain a positive customer experience.


Key Responsibilities:

  • Assist customers with questions and service-related concerns
  • Provide accurate information about products and services
  • Support account updates and order processing
  • Maintain records of customer interactions and requests
  • Collaborate with team members to ensure customer satisfaction
  • Escalate complex issues to the appropriate department when needed

Qualifications:

  • Strong communication and interpersonal skills
  • Professional and customer-focused attitude
  • Basic computer proficiency
  • Ability to multitask in a fast-paced environment
  • No prior experience required (paid training provided)


About the Company

L

Lorygen Group