Entry Level Customer Service Assistant

About Fox Fruit 

At Fox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs

Job Summary

We are seeking a friendly and motivated Entry Level Customer Service Assistant to support customers, answer questions, and provide professional assistance throughout the customer experience. This opportunity is ideal for someone who enjoys helping people, communicating clearly, and developing valuable customer service and professional skills.

Responsibilities

• Answer questions about products, services, and company offerings.
• Listen carefully to customer needs and provide helpful information.
• Assist with routine customer requests and follow-ups.
• Support customer satisfaction and relationship-building initiatives.
• Communicate product and service information clearly and accurately.
• Assist with promotional and customer engagement activities.
• Maintain organized records of customer interactions and follow-ups.
• Communicate customer questions and feedback to appropriate team members.
• Support customer outreach and business development activities.
• Collaborate with team members to achieve customer service goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, positive, and customer-focused attitude.
• Comfortable interacting with customers in person.
• Strong listening and problem-solving abilities.
• Good organizational and multitasking skills.
• Positive attitude and willingness to learn.
• Reliable, adaptable, and self-motivated.
• Previous customer service, sales, retail, hospitality, or office experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching