Business-to-Business (B2B), Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Organizational Skills, Record Keeping, Team Player, Training/Teaching
LOCATION
New York, NY
POSTED
30+ days ago
Benefits:
Bonus based on performance
Company parties
Opportunity for advancement
Training & development
Location: Midtown Manhattan, NY (On-site) Schedule: Monday–Friday | 10:00 AM – 6:00 PM Position Type: Full-Time (W-2)
Position Overview
We’re currently adding a Customer Service Representative to our team to support face-to-face interactions with business clients. This role focuses on providing clear information, answering questions, and ensuring a professional and positive experience during each client visit.
You’ll be working in a business-to-business environment where communication, consistency, and attention to detail are key.
Day-to-Day Responsibilities
• Meet with business clients in scheduled, in-person settings • Provide accurate information about services and assist with client questions • Deliver a high level of customer service during all interactions • Maintain organized records of daily meetings and follow-ups • Build professional relationships with new and existing clients • Participate in team meetings and ongoing training sessions
What We’re Looking For
• Strong communication skills and a professional demeanor • Dependable, punctual, and comfortable in a structured environment • Positive attitude and ability to work collaboratively with a team • Comfortable interacting with clients face-to-face on a daily basis • Entry-level candidates are encouraged to apply • Paid training provided for qualified candidates
Compensation
• Full-time W-2 position • First-year earnings typically range from $45,000 – $60,000 • Opportunities for advancement based on performance
Additional Details
• Business-to-business (B2B) client environment • Fully in-person role based in Midtown Manhattan • Monday–Friday schedule • Daily on-site attendance is required