Entry-Level Customer Service Representative – Immediate Start

GEM VA INC.
  • Richmond, VA
    6 days ago

    Job Description

    We are a fast-growing event marketing and fundraising company dedicated to creating memorable experiences while supporting meaningful community initiatives. We partner with nonprofit and charitable organizations to deliver engaging live events, fundraising campaigns, community outreach programs, and customer engagement experiences.

    We’re seeking motivated, outgoing, and people-oriented individuals to join our team immediately as Entry-Level Customer Service Representatives.

    No previous experience is required. We provide paid training, hands-on coaching, mentorship, and real-world event experience to help you develop valuable professional skills and build a long-term career.

    Position Overview

    As an Entry-Level Customer Service Representative, you will serve as a professional representative at live events, brand activations, fundraising campaigns, and community outreach programs.

    You’ll interact directly with event attendees, donors, supporters, and community members while providing friendly customer service and sharing information about campaigns and charitable initiatives.

    This position is ideal for individuals who enjoy working with people, want hands-on experience in customer service, event marketing, fundraising, communications, and community outreach, and are interested in developing into future leadership roles.

    Key Responsibilities

    As an Entry-Level Customer Service Representative, you will:

    • Engage with attendees, donors, supporters, and participants at live events and community programs
    • Provide friendly, professional, and approachable customer service
    • Share campaign, fundraising, and nonprofit information clearly and confidently
    • Answer questions and help participants understand campaign objectives and initiatives
    • Support event setup, breakdown, logistics, and on-site operations
    • Assist with promotional activities and community outreach initiatives
    • Build positive relationships with community members, supporters, and partner organizations
    • Represent nonprofit and charitable campaigns professionally and positively
    • Help create a welcoming, energetic, and engaging event environment
    • Collaborate with team members to achieve event and campaign goals
    • Participate in paid training, coaching, and professional development programs

    Entry-Level Customer Service Representative Qualifications

    We’re looking for candidates who are:

    • Outgoing, personable, and comfortable engaging with the public
    • Strong communicators with excellent interpersonal skills
    • Positive, professional, coachable, and eager to learn
    • Team-oriented with a strong work ethic
    • Reliable, dependable, and motivated
    • Comfortable working in a fast-paced, event-focused environment
    • Available for an immediate start
    • Interested in developing skills in customer service, event marketing, fundraising, sales, communications, or leadership

    Previous experience in retail, hospitality, sales, customer service, fundraising, events, or marketing is a plus but not required.

    Paid training is provided for qualified entry-level candidates.

    What We Offer

    We’re committed to providing our team with the training, support, and opportunities needed to grow professionally.

    Our benefits and opportunities include:

    • Immediate hiring opportunities
    • Full-time hours
    • Paid training
    • Ongoing coaching and professional mentorship
    • Weekly pay
    • Performance-based bonuses
    • Medical, dental, and vision benefits
    • Career advancement opportunities
    • Leadership development
    • Advancement into event management and account-level roles
    • Supportive, energetic, and team-driven work environment
    • Opportunities to work alongside nonprofit and charitable organizations
    • Hands-on experience in customer service, fundraising, event marketing, and community outreach

    Career Growth & Advancement

    We believe in developing our team from within. As you gain experience and demonstrate strong performance, you may have opportunities to take on additional responsibilities and advance into roles such as:

    • Team Leadership
    • Event Management
    • Campaign Coordination
    • Customer Engagement Leadership
    • Account Support
    • Training and Development
    • Management

    Our paid training and mentorship programs are designed to help you develop transferable skills in communication, customer service, leadership, event coordination, fundraising, and team management.

    Why Join Our Team?

    This entry-level customer service position offers more than a traditional customer service role. You’ll gain hands-on experience at live events while working directly with people and supporting campaigns that create meaningful community impact.

    If you’re looking for an opportunity to build professional experience, strengthen your communication skills, work with a supportive team, and develop a career in customer service, event marketing, fundraising, or community outreach, this could be an excellent fit.

    Apply Today – Immediate Start

    Ready to launch your career?

    If you’re motivated, outgoing, dependable, and excited to work with people, apply today for our Entry-Level Customer Service Representative – Immediate Start position.

    No experience required. Paid training provided. Full-time opportunities available. Apply today for immediate consideration!

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    Numbers & Facts

    LocationRichmond, VA

    Skills

    • Campaignsunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Community Programsunmatched
    • Community Relationsunmatched
    • Community Supportunmatched
    • Customer Support/Serviceunmatched
    • Event Managementunmatched
    • Event Marketingunmatched
    • Fundraisingunmatched
    • Fundraising Campaignunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Logisticsunmatched
    • Mentoringunmatched
    • Non-Profit Fundingunmatched
    • Nonprofitunmatched
    • Retailunmatched
    • Salesunmatched
    • Sales Communicationsunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Training Programunmatched
    • Training/Teachingunmatched

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