Entry-Level Customer Service Representative

TVC Collective
  • Pleasanton, CA
    3 days ago

    Job Description

    We are seeking an enthusiastic and motivated Entry-Level Customer Service Representative to join our growing team. This role is ideal for someone who enjoys working with people, building relationships, and gaining hands-on experience in customer service, community outreach, marketing, and business operations.

    The Customer Service Representative will serve as a professional point of contact for customers and community members, providing clear information, answering questions, and creating positive experiences through in-person interactions and community-based campaigns.

    Key Responsibilities

    • Represent the organization professionally at community events, promotional campaigns, and outreach initiatives
    • Engage directly with customers and community members to provide information and answer questions
    • Build positive relationships through friendly, knowledgeable, and professional communication
    • Assist with event setup, coordination, and day-to-day campaign activities
    • Communicate campaign information clearly and accurately
    • Listen to customer needs and help identify appropriate solutions
    • Maintain a positive and energetic presence in customer-facing environments
    • Work collaboratively with team members to meet campaign and performance goals
    • Participate in training and professional development opportunities
    • Support team leaders with campaign execution and business operations as needed

    Qualifications

    • No prior customer service or marketing experience required
    • Strong verbal and interpersonal communication skills
    • Positive, outgoing, and professional attitude
    • Comfortable interacting with people in person
    • Strong work ethic and willingness to learn
    • Ability to work effectively both independently and as part of a team
    • Reliable, organized, and adaptable
    • Interest in developing leadership, communication, and business skills

    What We Offer

    • Hands-on experience in customer service, marketing, and community outreach
    • Training and professional development
    • Opportunities to develop leadership and communication skills
    • A collaborative, team-oriented work environment
    • Opportunities for career growth and increased responsibility

    Ideal Candidate

    The ideal candidate is people-oriented, motivated, dependable, and eager to grow. This position is well suited for someone looking to build practical professional experience while developing strong communication, customer service, leadership, and business skills.

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    Numbers & Facts

    LocationPleasanton, CA

    Skills

    • Business Operationsunmatched
    • Business Skillsunmatched
    • Campaignsunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Event Managementunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Marketingunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Promotional Programsunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched

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