Join our Travel Guard team as an Entry Level Customer Service Specialist, supporting millions of travelers worldwide. You'll assist American Express card members with their travel and cell phone insurance benefits, providing expert guidance and handling claims over the phone. This role involves multitasking across calls, emails, and multiple systems, while ensuring accurate documentation.
Ideal candidates have 1-2 years of customer service experience, strong communication skills, attention to detail, and the ability to manage tasks professionally. The position offers a hybrid work schedule, career growth opportunities, comprehensive benefits, and a supportive, inclusive environment. Be part of a global team dedicated to delivering exceptional care and memorable customer experiences at every step of travelers’ journeys.