Coordinate Trips. Support Drivers. Keep Transportation Moving.

zTrip, one of North America's leading transportation providers, is looking for a reliable, organized, and customer-focused Dispatcher to join our operations team. In this entry-level role, you'll help coordinate daily transportation services, assist drivers, and support the smooth flow of operations to ensure passengers receive safe, dependable transportation.

This is a great opportunity for someone who enjoys problem-solving, communicating with people, and working in a fast-paced environment where every day is different.

What We Offer as a Dispatcher:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off (PTO) and Holiday Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• Stable, Year-Round Employment
• Supportive and Team-Oriented Work Environment

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

What You'll Do as a Dispatcher:

Driver & Trip Coordination

• Communicate with drivers throughout the day regarding trip assignments and service updates.
• Assist with coordinating transportation schedules to meet customer needs.
• Monitor driver activity and help ensure timely service.
• Provide drivers with route and trip information as needed.
• Respond to operational questions and support requests.

Customer & Operations Support

• Help coordinate transportation services and address scheduling changes.
• Communicate service updates to drivers and internal team members.
• Assist in resolving routine service issues and operational challenges.
• Work closely with dispatch, customer service, and management teams to keep operations running smoothly.
• Support service excellence by ensuring accurate and timely communication.

Administrative Responsibilities

• Maintain accurate records of trips, driver activity, and daily operations.
• Perform data entry and update information within company systems.
• Assist with reports and documentation as needed.
• Monitor schedules and communicate any concerns to management.
• Help ensure operational information is accurate and up to date.

Qualifications of a Dispatcher:

• High School Diploma or GED required.
• Previous customer service, dispatching, call center, transportation, logistics, or administrative experience is helpful but not required.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to remain calm and professional in a fast-paced environment.
• Basic computer skills, including Microsoft Office applications.
• Strong attention to detail and problem-solving skills.
• Dependable, punctual, and team-oriented.

Why Join zTrip?

• Start your career with one of North America's largest transportation providers.
• Gain valuable experience in transportation and operations management.
• Work with a supportive team that values growth and development.
• Enjoy opportunities for advancement within a growing organization.
• Help drivers and passengers receive the support they need every day.
• Play an important role in delivering safe and reliable transportation services to your community.

Apply Today

If you're organized, enjoy helping people, and want to start a career in transportation operations, apply today to become a Dispatcher with zTrip. Join our team and help coordinate the transportation services that keep our community moving.