Entry-Level HR Coordinator

ocation: Newark, NJ 07101
Work Setup: Hybrid (2 Days Per Week On-Site)
Contract Length: 12 Months
Pay Rate: $28.00/Hour W2 (No Benefits)

Join a leading organization dedicated to delivering exceptional employee experiences through innovative Human Resources solutions and operational excellence. The Entry-Level HR Coordinator will support the People Solution Center (PSC) by providing HR operations support, resolving employee inquiries, maintaining HR records, and partnering with internal stakeholders to ensure efficient HR service delivery.

Entry-Level HR Coordinator Responsibilities

• Serve as the first point of contact for employee and manager HR inquiries through phone, ticketing, and case management systems.
• Perform Tier 1 HR operations, including employee status and pay changes, terminations, organizational structure updates, reporting changes, and job description updates.
• Research, document, and resolve employee and manager inquiries while meeting established service level agreements (SLAs).
• Create, assign, escalate, and resolve HR cases in accordance with company policies, procedures, and standard operating guidelines.
• Maintain employee records, documentation, and personnel files while ensuring compliance, accuracy, and confidentiality.
• Support enterprise HR programs such as employment verification, tuition reimbursement, vacation donation, and related initiatives.
• Monitor and manage the Ask HR ticketing system, ensuring timely and accurate resolution of requests.
• Assist with employee relations case history research and other sensitive HR matters while maintaining strict confidentiality.
• Create and update HR knowledge resources, FAQs, and self-service tools to improve employee experience.
• Collaborate with HR Centers of Excellence (COEs), subject matter experts, and leadership teams to support HR initiatives and operational effectiveness.
• Participate in continuous improvement projects and recommend solutions to enhance service delivery, efficiency, and employee satisfaction.

Entry-Level HR Coordinator Qualifications

Required Qualifications

• Bachelor's degree required.
• Internship experience in Human Resources, Talent Acquisition, HR Shared Services, Employee Relations, or a related field is highly preferred.
• Strong verbal, written, and interpersonal communication skills.
• Excellent customer service and stakeholder management skills.
• Strong analytical, critical thinking, and problem-solving abilities.
• Proficiency with Microsoft Office Suite, including Excel and Word.
• Ability to learn and apply HR policies, procedures, and best practices.
• Ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive employee information with discretion.
• Flexible, adaptable, and collaborative team player.

Preferred Qualifications

• Exposure to HR systems such as SAP HR Module, Workday, or other HRIS platforms.
• Experience working in a shared services, employee support, or HR operations environment.
• Familiarity with case management systems, employee data management, and HR compliance processes.

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