ENTRY LEVEL - HST Tech - Training Provided

Since 1988, Neurocare has been a leader in the field of sleep medicine and has grown into a network of sleep centers throughout New England, providing diagnostic sleep testing. We have an exciting opportunity for you to join our expanding team for a rewarding career in healthcare!

We're currently seeking a Full Time team member to work at our Newton location. No experience necessary... paid training!

This is a daytime position

About the Position: The Home Sleep Testing (HST) Tech serves as a key member of the Home Sleep Testing department, responsible for high-quality patient education and instruction in the use of home sleep testing devices.

Primary duties consist of:

• Program and prepare HST devices in alignment with established clinical protocols.• Conduct patient "teaches," including device application instruction, troubleshooting guidance, and return expectations.• Upload, review, and verify study data; escalate unscorable or incomplete studies per workflow.• Clean, disinfect, recharge, and inventory HST devices and associated supplies.• Assist in monitoring and reducing unreturned device rates.• Accurately document all device and patient interactions in the EMR/platform.• Support ongoing quality assurance initiatives within the HST Program.

Education and Experience:

HS diploma or GED 1+ year experience in a customer service role Experience in a healthcare setting preferred Superior verbal and written communication Strong computer skills required (Microsoft Office); Ability to learn new software quickly Organized and detail oriented Dependability, enthusiasm and professionalism Ability to multi-task and problem solve Confident working independently and as part of a team

Benefits:

Competitive compensation Comprehensive benefits package including Health, Dental, and Vision coverage, plus 100% company-paid Life/AD&D and Long-Term Disability insurance 401(k) plan with employer match Paid Time Off (PTO) and company-paid holidays

Neurocare, Inc. EOE