Entry Level HVAC Service Technician$30-$40/hr + SPIFFs & Commission | Full-Time | Dracut, MAAt New Era Plumbing & HVAC, we've built our reputation on quality workmanship, honest service, and treating our employees with respect. We're looking for a Residential HVAC Service Technician who has a solid foundation in the trade and wants to continue growing their skills while working for a company that values work-life balance and professional development.Whether you're a seasoned technician or someone with a few years of residential service experience looking to take the next step, we'd love to hear from you.Why Join New Era?Work-Life Balance MattersTypically only 3-4 service calls per dayLimited on-call rotation - emergency calls onlyNo overloaded schedules or burnout cultureTake-home company vehicleConsistent, year-round workCompetitive Compensation & Benefits$35-$45/hour depending on experiencePerformance-based SPIFFs and commission opportunitiesHealth and dental insurance401(k) with 3% company matchPaid Time OffPaid birthday offShort-term disability coverageTraining & Growth OpportunitiesOngoing technical training and developmentCompany-provided tablet, uniforms, and toolsSupportive management team invested in your successOpportunities to advance as the company continues to growA Team You'll Enjoy Working WithWe're proud of the culture we've built. From company cookouts and fishing trips to holiday celebrations and team events, we work hard, support one another, and enjoy having fun together.What You'll DoDiagnose and repair residential heating and cooling systemsPerform preventative maintenance and seasonal tune-upsTroubleshoot electrical, mechanical, and airflow issuesEducate homeowners on repair options and system recommendationsDeliver exceptional customer service and professionalismCommunicate effectively with dispatch, management, and team membersQualifications3+ years of residential HVAC service experienceEPA CertificationBasic troubleshooting and diagnostic skillsAbility to read wiring diagrams and technical manualsValid driver's license with a clean driving recordStrong communication and customer service skillsPositive attitude and willingness to learnPreferred (But Not Required)NATE CertificationHVAC trade school educationExperience with ServiceTitan or similar field service softwareExperience with sheet metal, ductwork, or airflow diagnostics