Customer Relations, Customer Support/Service, Desktop PC, Flexible Spending Accounts, Genetics, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Laptop PC, Leadership, Life Insurance, Microsoft Office, Microsoft Product Family, Microsoft Windows System Administration, Mobile Devices, Network Administration/Management, Network Configuration Management, Operating Systems, Organizational Skills, Peripheral Hardware, Sales, Software Administration, Software Installation, State Laws and Regulations, Status Reports, Support Documentation, Systems Administration/Management, Technical Support, Time Management, Training/Teaching, Willing to Travel
Cardinale Automotive Group is looking for an intermediate to advanced level IT technician to service our Arizona stores in Mesa and Peoria as well as assist with login information for the company. Some tasks include new hire computer set up, network troubleshooting and in-store technical support to staff. Read about us below! Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every customer interaction, and every new hire brought onboard – we strive to create outstanding and long lasting relationships. This means listening, caring, and understanding.
What We Offer:
- Health, Dental, and Vision offered after 90 days
- Each year we look to provide the very best insurance we can offer.
- 401k provided by Empower
- FSA offered.
- Life Insurance provided for and paid by Cardinale Automotive Group.
Your responsibilities will include:
- Responsible for ensuring systems run efficiently and smoothly
- Provide technical support and advice to users (desktops, laptops, mobile devices, and peripherals) in a professional and timely manner
- Troubleshoot hardware and software issues for users
- Install software and provide instruction to users
- Create and maintain support documentation
- Participate in system upgrades and other projects
- Attend training to stay current with advances in technology
- Communicate with leadership to report the status of systems
- Travel as required
- Perform other duties as assigned
You should possess the following:
- Advanced knowledge of Microsoft Operating Systems
- Automotive experience a plus
- Proficient in troubleshooting Windows and MS Office
- Ability to independently troubleshoot new technologies as they emerge
- Demonstrate composure and effective listening skills
- Stellar work ethic, outgoing and personable team member
- Proficient time management and organizational skills
- Exemplary communication and customer service skills
- Self-motivated with the ability to lead and sustain improvement activities
- Pass background screening, pre-placement drug screening and must have an acceptable MVR
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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CardinaleWay Mazda - Mesa