Entry Level Technical Data Entry Specialist

Arkestro is hiring for a Technical Data Entry Specialists to assist with a system conversion project.

What You'll Do:

• Reach out to internal users to confirm current system setup and availability for new application installation
• Use a remote desktop tool to sign in and download the new application on each user's device
• Guide the user through entering their current login information to access the new application
• Update documentation to ensure all users have been assisted

Skills / Experience You Will Need:

• 2+ years of Customer Service related experience
• Technical savviness (but formal IT Support experience is NOT required)
• Strong attention to detail
• Ability to follow detailed process workflows

Primary Responsibilities

• Responsible for processing all incoming medical and / or dental service documentation according to contract requirements and customer specifications.
• Receive and thoroughly review documentation for errors, identify missing components and complete data entry
• Ensure program policies and customer designated guidelines are adhered to while processing the documentation under time - sensitive deadlines
• Receive service documentation, scan, enter data and attach to orders