Customer Support/Service, Data Entry, Documentation, High School Diploma, Home Care, Mobile Devices, Patient Assessment, Patient Care, Phlebotomy, Retail, Time Management, Typing
Job Duration: 4 months (possible extension)
Job Location: Bradenton, FL 34202
Shift:Monday - Friday 6:30 am - 12:30 pm.
Pay Rate: $17.75/hr.
Job Description
The Patient Services Representative I (PSR I) serves as the face of the company to patients—whether they’re visiting as part of a routine check or for critical health decisions. This entry-level role focuses on providing a warm, compassionate, and professional patient experience from the moment they walk in.
- Greeting patients and assisting with check-ins via self-service kiosk or handheld tablet
- Answering questions and addressing concerns with care and empathy
- Maintaining the cleanliness and order of the waiting area
- Assisting during breaks when Phlebotomists are unavailable
- Training in Phlebotomy to support the team and grow within the company
- Support daily activities under supervisor direction, accurately and on time
- Maintain a professional, safe, and clean environment
- Handle documentation and records as required
- Demonstrate strong organizational commitment and a positive public image
Requirements
- High school diploma or equivalent
- High level of customer service experience (critical for this role)
- Willingness to learn and perform Phlebotomy during downtime or staff breaks
- Minimum 1–2 years of face-to-face customer service experience (e.g., retail, hospitality, home health)
- Strong data entry and keyboarding skills
- Must handle patients with compassion and professionalism
Important Notes- Some Phlebotomy experience is required
- Candidates must be punctual, dependable, and able to work full scheduled shifts
- Candidates should live within 20–25 minutes of the worksite to ensure reliability
I
Integrated Resources, Inc