ENTRY Phlebotomist I

Integrated Resources, Inc

Charlotte, NC

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, Documentation, Healthcare, Home Care, Kiosks, Medical Treatment, Mobile Devices, Operational Support, Organizational Skills, Patient Assessment, Patient Care, Patient Confidentiality, Phlebotomy, Procedure Development, Retail, Safety Standards, Sample/Specimen Processing, Specimen Collection
LOCATION
Charlotte, NC
POSTED
1 day ago
Job Title: Entry Phlebotomist I / Lobby Experience Coordinator (LEC)
Location: Charlotte, NC
Duration: 6-Month Contract
Schedule: Monday–Friday, 8:00 AM – 4:00 PM (35 hours/week)
 
Job Summary:
  • We are seeking an Entry Phlebotomist I / Lobby Experience Coordinator (LEC) to join a patient service center in Charlotte, NC. This role is primarily focused on providing an exceptional patient experience by greeting patients, assisting with kiosk check-ins, maintaining the lobby area, and supporting phlebotomy operations as needed.
  • The ideal candidate will have strong customer service skills, a compassionate approach to patient care, and basic phlebotomy experience. This position offers an excellent opportunity for individuals looking to grow their phlebotomy skills while working in a patient-focused environment.
 
Key Responsibilities:
  • Welcome and assist patients upon arrival.
  • Help patient’s complete check-in procedures using self-service kiosks or handheld tablets.
  • Maintain a professional, organized, and welcoming lobby environment.
  • Answer patient questions and provide excellent customer service.
  • Support phlebotomy operations by covering breaks and assisting during staffing shortages.
  • Perform specimen collection and processing following established procedures.
  • Ensure accurate documentation and data entry.
  • Maintain patient confidentiality and adhere to safety standards.
  • Promote a positive image of the organization through professional interactions with patients, clients, and coworkers.
 
Required Qualifications:
  • High School Diploma or equivalent (Required).
  • Some phlebotomy experience required (including internship, externship, or clinical training).
  • Minimum 1–2 years of customer-facing experience required (retail, hospitality, home health aide, healthcare, or similar).
  • Strong customer service and communication skills.
  • Basic computer, keyboarding, and data entry skills.
  • Ability to work effectively with patients in both lobby and clinical settings.
 
Preferred Skills:
  • Experience working in a healthcare or laboratory environment.
  • Ability to handle patients with care, compassion, and professionalism.
  • Strong attention to detail and organizational skills.
  • Willingness to learn and grow within the phlebotomy field.

About the Company

I

Integrated Resources, Inc