Customer Relations, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, Healthcare, High School Diploma, Home Care, Medical Records, Patient Assessment, Phlebotomy, Procedure Development, Retail, Team Player, Typing
Job Title: Entry PSR I (Lobby Greeter/Phlebotomy Support)
Location: St. Augustine, FL
Duration: 4 Months
Shift: Monday–Friday, 6:30 AM – 3:30 PM
Job Summary:
Seeking a customer-focused Entry PSR I to greet patients, assist with kiosk check-in, answer questions, and create a welcoming experience. This role primarily supports the lobby but will also provide basic phlebotomy coverage during breaks as needed while ensuring accurate patient information and excellent customer service.
Requirements:
- High school diploma or equivalent (required)
- 1–2 years of customer-facing customer service experience (retail, healthcare, home health aide, etc.)
- Some phlebotomy experience required
- Strong data entry and keyboard skills
- Compassionate, professional, and able to work in both the lobby and draw room
- Ability to collect and process clinical/forensic specimens following established procedures
Key Skills:
- Excellent customer service and communication
- Patient check-in and kiosk assistance
- Phlebotomy support
- Attention to detail and confidentiality
- Team-oriented with a positive attitude
I
Integrated Resources, Inc