Phlebotomy - Phlebotomist II - 6 TalentBurst, Inc.
Greensboro, NCToday
- $20.07–$21.51 Per Hour
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Skills
- Communication Skillsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Data Entryunmatched
- Data Qualityunmatched
- Documentationunmatched
- Healthcareunmatched
- Home Careunmatched
- Interpersonal Skillsunmatched
- Keyboardsunmatched
- Kiosksunmatched
- Medical Recordsunmatched
- Medical Treatmentunmatched
- Mobile Devicesunmatched
- Organizational Skillsunmatched
- Patient Assessmentunmatched
- Patient Careunmatched
- Patient Confidentialityunmatched
- Phlebotomyunmatched
- Procedure Developmentunmatched
- Record Keepingunmatched
- Retailunmatched
- Safety/Work Safetyunmatched
- Sample/Specimen Processingunmatched
- Specimen Collectionunmatched
- Time Managementunmatched
Description
Job Title: Entry Phlebotomist I / Lobby Experience Coordinator
Position Type: Contract – 06 Months
End Date: February 27, 2027
Location: Winston-Salem, NC 27103
Hours: 8:00 AM – 12:00 PM | Monday – Friday | 20 Hrs/Week
Job Summary:
Required Qualifications:
Position Type: Contract – 06 Months
End Date: February 27, 2027
Location: Winston-Salem, NC 27103
Hours: 8:00 AM – 12:00 PM | Monday – Friday | 20 Hrs/Week
Job Summary:
- We are seeking an ENTRY Phlebotomist I / Lobby Experience Coordinator (LEC) to support patients throughout their visit and provide an exceptional front-lobby experience. This is primarily a patient-facing lobby greeter and check-in position, with opportunities to utilize and further develop basic phlebotomy skills.
- The ideal candidate will provide patients with a warm, professional, and compassionate experience from the moment they arrive. Responsibilities include greeting patients, assisting with check-in using a self-service kiosk or handheld tablet, answering questions, maintaining the waiting area, and helping patients feel comfortable while they wait for their laboratory services.
- The individual will also provide phlebotomy coverage during staff breaks and staffing shortages, performing specimen collection and processing duties as needed.
- Greet patients upon arrival and provide a friendly, professional, and compassionate experience.
- Assist patients with check-in using self-service kiosks or handheld tablets.
- Answer patient questions and provide clear information regarding their scheduled procedures.
- Help create an atmosphere of trust, comfort, and confidence for patients.
- Maintain the integrity, cleanliness, and organization of the lobby and waiting area.
- Monitor patients in the waiting area and assist with their needs while they wait.
- Provide coverage in the draw room when other phlebotomists are on break or during staffing shortages.
- Perform basic phlebotomy and specimen collection duties within established procedures.
- Perform both clinical and forensic specimen collection and processing as required.
- Follow established safety, quality, confidentiality, and patient identification procedures.
- Maintain accurate records and documentation.
- Protect the confidentiality and accuracy of patient information.
- Perform daily activities accurately and on time under the direction of the area supervisor.
- Demonstrate strong customer service skills and maintain a positive image with patients, clients, employees, and the public.
- Demonstrate willingness to learn new skills and grow within the organization.
- Maintain a safe, professional, and patient-focused environment.
Required Qualifications:
- High School Diploma or equivalent – REQUIRED.
- 1–2 years of client-facing customer service experience REQUIRED, such as:
- Retail
- Home Health Aide
- Healthcare/Patient Services
- Customer Service
- Other direct patient or customer-facing environments
- Some phlebotomy experience REQUIRED, including internship, externship, or entry-level training.
- Basic understanding of phlebotomy and specimen collection.
- Keyboard and data-entry experience REQUIRED.
- Strong communication and interpersonal skills.
- Ability to interact with patients with care, compassion, and professionalism.
- Ability to work effectively in both a lobby/check-in environment and draw room.
- Ability and willingness to learn additional phlebotomy and laboratory-related skills.
Numbers & Facts
| Location | Winston Salem, NC |
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